Km Shweta
Fresher
Lucknow
Summary
Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Hotel Waiter
Km Shweta
Banglore
05.2022 - 06.2023
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
- Maintained clean and safe work environment.
Receptionist
SS Grand Hotel
Lucknoe
01.2021 - 05.2022
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Answered phone promptly and directed incoming calls to correct offices.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Collected Type payments, processed transactions and updated relevant records.
Education
Intermediate - Science Education
Sumitra Balika Inter College
Ayodhya 04.2019
Skills
Active Listening
Intuit QuickBooks
Billing and Invoicing
Dancing
Singing
Time Management
Decision-Making
Punctual and Reliable
Certification
AMADEUS certificates
Timeline
AMADEUS certificates
02-2024
Hotel Waiter
Km Shweta
05.2022 - 06.2023
CCC+
04-2021
Receptionist
SS Grand Hotel
01.2021 - 05.2022
ADCA
09-2020
BHARAT SCOUT GUIDE UP
02-2016
Intermediate - Science Education
Sumitra Balika Inter College