K. M. Vasoya

Cheif Manager Marketing

KRIBHCO(Krishak Bharat Cooperative Ltd)

Ahmedabad

09.1988 - Current

Join KRIBHCO in 1988 as a field representative and work at grassroots-level sales and marketing activities in six different districts (Rajkot, Morbi, Jamnagar, D. Dwarka, Kurch, Gandhinagar) in Gujarat as a Field Officer.
Seven years of fertilizer import handling experience at Mundra, Kandla, Tuna, and Rozi ports as a Port Operations In-Charge at KRIBHCO.
Three years as Area Manager at the Area Office, KRIBHCO, Rajkot.
Three years at the state-level post, including one year as State Head (Chief Manager of Marketing), looking after the activities mentioned below.
Liaison work with the Department of Agriculture regarding the Supply Plan, subsidy claims, iFMS-related work, and legal compliance with the Fertilizer Control Order.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Created monthly reports for senior management summarizing operational performance metrics.
Analyzed customer feedback data to develop action plans for improving sales and service, and resolved customer problems to uphold quality service, customer complaints, and issues promptly, maintaining a positive brand image.
Ensured compliance with regulatory requirements and industry standards.
Assessed team members' skill, sets and assigned tasks accordingly for optimal efficiency and Conducted performance reviews for team members.
Oversaw marketing initiatives, increasing brand awareness and sales.
Developed and implemented strategic plans to achieve the organization's objectives.