K. MANOJ KUMAR

Associate Quality Manager specializing in Surface Mounting Technology (S.M.T), Through Hole Technology (T.H.T), PCB assembly, and Testing process. Experienced in handling Incoming Quality, In-Process Quality, Customer Quality, Development Quality, Customer Service, and Warranty Management for Major OEMs in the Automotive segment.

Hyundai, MOBIS, Royal Enfield, Ford, Daimler, Ashok Leyland, Albonair, Mahindra & Mahindra, TVS, Mando, Visteon

• Throttle body, Electronic throttle body, Injector, NOx sensor, Knock Sensor, Flex fuel sensor, Canister Purge Valve, Body control module, Engine control unit, Motor driven power steering controller, Air bag controller, Clusters, HVAC, Junction Block, Climate control system

• Employee of the Quarter for 2020 for improving customer relations and expediting rejections.
• By taking a proactive stance, a 25% decrease in high level escalation was obtained.
• New product launch BS VI vehicle warranty returns raised to 75% acquired ownership & analyzed through 8D & PFMEA in conjunction with C.F.T & reduced warranty returns by 15% - Cost saving to the company 1,20,000 Euro.
• While working on a green field project, I was involved in plant installation, development, validation, and streamlining of S.M.T. and T.H.T. machines.

Customer handling, Problem Solving, Change Management, Risk Management, ISO TS 16949, Warranty Claim Management, Safe Launch / New Launch Support, Problem Solving,  COREDO Tool, NOX test box, Hands on knowledge on S.M.T & T.H.T machines (Screen print, Solder paste inspection, Chip mounter, Automatic optical inspection & Terminal inserter, I.C.T & F.C.T)

· Certified IPC specialist Serial# 610MS 34532811

· Undergone certified training in APQP & PPAP at OMNIX

· Internal process auditor – VDA 6.3_ Certified by TUV

I hereby acknowledge that the above-mentioned details are true to the best of my knowledge.