K Nidhin Das
Kottayam
Summary
Detail-oriented and results-driven Senior executive specializing in Receivables with 10 years of experience in collections, dispute resolution, and reconciliation. Adept at fostering strong customer relationships and implementing effective strategies to resolve complex financial issues. Proven track record of improving cash flow and reducing outstanding receivables through diligent follow-up and meticulous attention to detail. Committed to delivering high-quality financial services and contributing to organizational success.
Overview
11
11
years of professional experience
Work History
Senior Executive - Accounts Receivable
Buzzworks Business Services Pvt Ltd
Kakkanad
12.2016 - Current
- Processed customer payments and applied them to the appropriate accounts receivable ledger.
- Created and maintained accurate records of all invoices, payments, credits and deductions.
- Prepared monthly statements for customers showing amount due and payment history.
- Resolved customer inquiries regarding billing discrepancies or other issues in a timely manner.
- Prepared weekly aging reports of accounts receivables for management review.
- Assisted in month-end closing activities including journal entries, account reconciliation and variance analysis.
- Analyzed credit memos & chargebacks to determine proper accounting treatment.
- Generated customer invoices based on sales orders and services performed.
- Conducted collections calls to ensure prompt payment from delinquent customers.
- Performed periodic audits of invoices to ensure accuracy of charges billed to customers.
- Maintained complete documentation of all transactions related to accounts receivable.
- Monitored customer accounts for non-payment or late payments.
- Developed strategies for improving collection rates while maintaining strong relationships with clients.
- Investigated and resolved disputed invoices by researching customer records and history.
- Provided support during internal and external audits when requested by management.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
Accountant - Receivables
National Medical Consumable Industries Company
Subhan
04.2013 - 09.2016
- Responsible for receiving incoming customer payments and entering cash receipts.
- Communicating with customers (verbally, via email, letter or fax) to reconcile customer accounts. Communications will involve requesting past due payments and clarifying deductions, allowances, etc.
- Research, verify and analyze returns, proof of delivery and shortages.
- Assist with month-end and year closings.
- Accounting Clerical duties such as filing.
- Based on the Monthly Aging, collections letters/ outstanding statement of accounts are to be sent to all customers with balances.
- Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Maintain all documents related to sales contract and ensure that all the documents provided are valid.
Education
MBA - Finance & Marketing
TKM Institute of Mangement
06-2009
BBA - Accounting And Finance
Ettumanoorappan College
06-2006
High School Diploma -
Kendriya Vidyalaya
05-2003
Skills
- Accounting Software Proficiency
- Financial Reporting
- Billing and Invoicing
- Payment Processing
- Collections Management
- Attention to Detail
- Problem-Solving
- Communication Skills
- Customer Service Orientation
- Team Collaboration
- Time Management
- Record-Keeping
References
References available upon request.
Timeline
Senior Executive - Accounts Receivable
Buzzworks Business Services Pvt Ltd
12.2016 - Current
Accountant - Receivables
National Medical Consumable Industries Company
04.2013 - 09.2016
MBA - Finance & Marketing
TKM Institute of Mangement
BBA - Accounting And Finance
Ettumanoorappan College
High School Diploma -
Kendriya Vidyalaya
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