Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Chandra Sekhar

Chandra Sekhar

Customer Service
Visakhapatnam

Summary

Supportive Team Leader with 7 years of experience leading teams. Expert in following detailed production schedules with a distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Team Leader

Intouch Cx
Hyderabad
09.2022 - Current
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.

Team Lead

WNS Global Services
Visakhapatnam
05.2021 - 07.2022
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Senior Customer Service Representative

Concentrix
Visakhapatnam
05.2018 - 11.2020
  • Responded to customer calls and emails to answer questions about products and services.

Creative Ad Executive

Unmute Media
Visakhapatnam
05.2016 - 05.2018
  • Collaborated with team members to achieve target results.

Education

Bsc Computer Science -

Swami Vivekananda Institute of Technology And Mana, Harayana
06.2017 - 07.2020

Skills

Production monitoring

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Accomplishments

  • Supervised a team of 30 staff members.

Timeline

Team Leader - Intouch Cx
09.2022 - Current
Team Lead - WNS Global Services
05.2021 - 07.2022
Senior Customer Service Representative - Concentrix
05.2018 - 11.2020
Swami Vivekananda Institute of Technology And Mana - Bsc Computer Science ,
06.2017 - 07.2020
Creative Ad Executive - Unmute Media
05.2016 - 05.2018

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