Koena Massy
Gurgaon
Summary
Enthusiastic professional with a knack for clear communication and problem-solving. Skilled in building rapport and resolving customer issues efficiently. Strong team player with a positive attitude, and eagerness to learn.
Overview
3
3
years of professional experience
Work History
Content Writer
Sharkspin consultants
Netaji Subhash Place
06.2023 - 11.2025
- Worked closely with writing team and senior creative staff to achieve shared vision.
- Developed keyword-rich SEO articles to promote brand awareness and improve organic search rankings.
- Created content for websites, blogs and social media accounts to increase visibility and engagement.
- Wrote high quality SEO content based around keyword gaps and priorities identified by editor.
- Varied tone and verbiage in messages based on product and customer persona.
Internship Student
fortis
Gurgaon
07.2024 - 08.2025
Volunteer at Warriors Without Cause (ngo)
warriors without cause
Lajpat Nagar, Delhi
06.2024 - 08.2025
- Made referrals to utilize community resources for resident's needs.
- Provided assistance to staff in the daily operations of the organization.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Head of a in School Program
teaching intellectually disabled children
Gurgaon
05.2023 - 12.2024
- taught children with autism and learning disabilities
Volunteer at Udaan (ngo)
Udaan
Preet Vihar , Delhi
07.2024 - 09.2024
- Held care conferences with residents and families to review resident health and condition.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Helped with prep, set up, and breakdown of community and public events.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Concordia Mun
gems international
08.2023 - 09.2024
- Conducted two successful Model United Nations.
- First year as head of marketing, second year as head of EB affairs, as well as head of the Interschool Teachers Union.
Volunteer
Uday occupational therapy centre
Gurgaon
08.2024 - 08.2024
- Conducted psychological tests on the basis of observation, self-report, and non-verbal tests.
Education
Humanities
Gems International School
Gurugram02-2025
Skills
- Empathetic approach to difficult situations
- Ability to work efficiently under pressure
- Multi tasking
- Active listening
- Problem solver
- Patient attitude
- Adaptive, team player
- Energetic work ethic
- Public speaking
- Excellent written and verbal communication skills
- Microsoft Office proficiency
Affiliations
- avid reader
- pursuing psychology,succeful in forming 30+ case study records
Accomplishments
- multiple-time winner of house debate
- 1st place as an interjector at Pathways
- 2nd place at Mount Carmel
- 2nd place at the English Literature Festival at the HDFC School
- part of student council
Timeline
Volunteer
Uday occupational therapy centre
08.2024 - 08.2024
Internship Student
fortis
07.2024 - 08.2025
Volunteer at Udaan (ngo)
Udaan
07.2024 - 09.2024
Volunteer at Warriors Without Cause (ngo)
warriors without cause
06.2024 - 08.2025
Concordia Mun
gems international
08.2023 - 09.2024
Content Writer
Sharkspin consultants
06.2023 - 11.2025
Head of a in School Program
teaching intellectually disabled children
05.2023 - 12.2024
Humanities
Gems International School
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