KOKILA CKS
Microsoft Exchange/O365/SharePoint Online Admin
Villivakkam, Chennai
Summary
Aspiring, proficient, competent MS Exchange/O365 administrator with 14 years' experience, staying on cutting edge of technologies. Proven ability to streamline business processes, increase efficiency, and optimize performance. Excels at collaborating with cross-functional teams to deliver results.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
12
12
Certifications
4
4
Languages
Work History
Infra Technology Specialist
Cognizant Technology Solutions
Chennai
10.2014 - Current
- Administration of Microsoft O365 workloads (Exchange Online, SharePoint Online, Teams, OneDrive), MS Copilot, Azure Extra ID.
- User Management: Configuring, Managing Office 365 tenant with over 75000 mailboxes along with permissions and access provisioning.
- Assisted other engineers on projects related to Office 365 when needed while adhering to Microsoft's Infrastructure Best Practices.
- Managed, maintained and monitored all Exchange Server environments (2016/2019)
- Administer SharePoint Online, including site creation, configuration, and management, to facilitate collaboration and document management across the organizations.
- Migration of SharePoint on-premise sites to Online using Sharegate Application
- Stay up-to-date with technology advancements and improvements in Office 365
Lead Infrastructure Engineer
MPHASIS
Chennai
08.2013 - 10.2014
- Managing / monitoring Exchange servers 2007, 2010, 2013. OCS, LYNC 2010 servers
- Providing level 2, level 3 support and escalation support for messaging environment, End user issues troubleshooting, MFCMAPI tool usage. Public Folder management using PFDAVAdmin.
Senior System Operations Specialist
IBM India Pvt. Ltd.
04.2012 - 08.2013
- Managing/Install/configure Exchange 2010 servers, ensuring optimization and tuning of servers, AD.
- Managing Mail Marshal and Modular Messaging (Voice mail systems).
- Migration activity of 10000+ mailboxes and Public Folders from Exchange 2003 to 2010
- Experience in implementing DAG on multisite level environment.
- Front-end user support role for email troubleshooting and End user requests
System Engineer
ARTECH INFOSYSTEMS
Chennai
05.2010 - 04.2012
- Managing / Install / Decommission /Configure/Monitor 400+ Servers including cluster servers, 50,000+ Public Folder, Mail Marshal Servers, Email extender servers, DR, Anti-virus and anti-spy ware solution and anti-spamming solution, Offline Defragmentation, Restoration of Database, Transaction log sequence resetting, Restoration & backup jobs, Troubleshoot and fix Exchange mail routing issues.
- Provided Email Service End to End support as a single full-time employee for the account.
Education
Electronics and Communication Engineering
Vel Tech High Tech Dr.Rangarajan Dr.Sakunthala Engineering College
Skills
- Expertise in Exchange Server versions 2010 to 2019
- Exchange Online
- Exchange Online Protection
- Active Directory & Azure Extra ID
O365 Administration
- MS Copilot
- SharePoint Online
- Sharegate Migrate
Outlook, Teams, OneDrive
O365 Administration
Certification
Microsoft Certified Professional (MCP)
Accomplishments
Microsoft Certified Professional
Microsoft Certified Teams Admin
Microsoft certified Exchange Expert
Timeline
Infra Technology Specialist
Cognizant Technology Solutions
10.2014 - Current
Lead Infrastructure Engineer
MPHASIS
08.2013 - 10.2014
Senior System Operations Specialist
IBM India Pvt. Ltd.
04.2012 - 08.2013
System Engineer
ARTECH INFOSYSTEMS
05.2010 - 04.2012
Electronics and Communication Engineering
Vel Tech High Tech Dr.Rangarajan Dr.Sakunthala Engineering College