Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Languages
Personal Information
Languages
Timeline
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Kokila M

Kokila M

Bangalore

Summary

  • Accomplished Administration and Operations Manager with 13+ years of comprehensive experience in operations management, project management office (PMO) leadership, and financial analysis. Proven expertise in budget management, financial projections, compliance oversight, and strategic decision-making support. Demonstrated success in partnering with senior management to drive organizational efficiency through detailed financial analysis, process improvement, and cross-functional collaboration. Core Competencies: PMO Leadership
  • Financial Projections & Analysis
  • Operations Management
  • Compliance Management
  • Process Optimization
  • Vendor Management
  • Team Leadership
  • Compliance Management and Oversight

Overview

11
11
years of professional experience

Work History

PMO, Financial Analyst & Admin Manager

CGI Inc.
06.2022 - Current
  • Managed monthly close processes, journal entries, GL reconciliation, and accrual accounting while preparing detailed variance reports and executive-level financial presentations for senior management decision-making
  • Developed comprehensive financial models, annual operating plans, and quarterly forecasts in collaboration with senior leadership using revenue forecasts and efficiency metrics
  • Led cross-functional business projects within budget and quality standards while analyzing project data to identify performance trends and partnering with Project Managers on financial variance explanations
  • Implemented automated reporting solutions that improved efficiency by 30% and enhanced operational processes that reduced errors by 25%
  • Developed annual budgets with Directors, monitored budget changes, and ensured optimal resource allocation while maintaining alignment with financial objectives
  • Ensured accurate financial reporting and regulatory compliance while monitoring SLA compliance, implementing alert systems, and maintaining data compliance standards
  • Created comprehensive weekly, monthly, and annual reports on incidents, service requests, and financial metrics while building and maintaining ServiceNow dashboards for performance tracking
  • Collaborated with cross-functional teams to gather financial data, provide strategic analysis, and generate Allocation & Attrition Reports, Demand & Supply reports, and financial forecasts
  • Managed vendor relationships for licenses, contracts, and IT assets while handling client invoicing processes and improving vendor performance through systematic reviews
  • Generated business reports on resources, staffing, and financial forecasts while overseeing facility management, floor operations, and administrative policy development
  • Developed and executed 6-month training programs for fresh graduate hires, managed comprehensive on/off-boarding processes, and collaborated with Squad leads on effective onboarding strategies
  • Led international visitor management, championed employee engagement initiatives to boost morale and retention, and supported Tribe/Squad Leads with financial forecasting in ServiceNow PPM

Administrative Manager

ICICI Lombard
10.2019 - 12.2021
  • Directed and evaluated administrative department operations across multiple branches to ensure smooth business operations
  • Planned, reviewed, and implemented administrative systems and procedures to enhance operational efficiency
  • Managed IT support operations including G-suite administration and issue resolution within defined TATs
  • Oversaw asset management and allocation processes for employees at PAN India level
  • Coordinated end-to-end travel operations including vendor negotiations for cost optimization
  • Led comprehensive vendor management initiatives resulting in 15% cost reduction
  • Managed HR support functions including onboarding, exit processes, and employee engagement programs
  • Designed and implemented process improvements that optimized internal systems and reduced operational costs

Senior Admin Executive

Autoninja
06.2018 - 10.2019
  • Directed administrative activities and managed coordination across all Indian branches
  • Oversaw comprehensive asset management including IT equipment and software licenses
  • Managed travel desk operations including transportation and accommodation arrangements
  • Maintained employee records and leave management systems
  • Coordinated vendor relationships and payment processes with finance team
  • Led personnel management activities including new staff onboarding and workflow optimization

Senior Admin Executive

Halbit Avionics Pvt Ltd
06.2014 - 05.2018
  • Managed comprehensive office administration services and supervised administrative staff
  • Provided executive secretarial support to CEO including confidential correspondence and meeting coordination
  • Planned and managed domestic and international travel arrangements with cost optimization focus
  • Implemented expense reporting systems and maintained detailed tracking spreadsheets
  • Established vendor management processes that decreased organizational costs
  • Led facility management operations including office maintenance and equipment procurement
  • Developed security management protocols and material control processes

Education

Bachelor of Commerce -

IIMTE Karnataka

Pre-University Course -

Abbas Khan Women's College

SSLC -

Karnataka Vidya Shala

Skills

  • MS Word
  • PowerPoint
  • Google Workspace
  • Outlook
  • SAP
  • ServiceNow
  • SuccessFactors
  • Concur
  • Power BI
  • Coupa
  • Google Data Studio
  • Financial Management
  • Financial Planning & Analysis
  • Variance Analysis & Reporting
  • Project Financial Management
  • Month-end Close Process
  • Budget Management & Forecasting
  • Office Administration & Branch Management
  • Project Management Office (PMO)
  • Compliance Management & Oversight
  • Process Improvement & Optimization
  • Vendor Relations & Procurement
  • Leadership & Management
  • Cross-functional Collaboration
  • Team Leadership & Development
  • Employee Onboarding & Integration
  • Executive Presentations
  • Strategic Decision Support

Additional Information

I am a dedicated and detail-oriented professional who thrives in dynamic and fast-paced environments. My experience in operations, administration, and financial management allows me to deliver value across organizational levels. I am committed to continuous learning, process improvement, and building strong partnerships to support business success. I look forward to contributing my expertise to an organization that values precision, structure, and strategic thinking.

Languages

  • English
  • Kannada
  • Hindi
  • Telugu
  • Tamil
  • Marathi

Personal Information

  • Date of Birth: 05/12/87
  • Nationality: Indian
  • Marital Status: Married

Languages

English
Beginner
A1
Hindi
Beginner
A1
Kannada
Beginner
A1
Tamil
Beginner
A1
Telugu
Beginner
A1
Marathi
Beginner
A1

Timeline

PMO, Financial Analyst & Admin Manager

CGI Inc.
06.2022 - Current

Administrative Manager

ICICI Lombard
10.2019 - 12.2021

Senior Admin Executive

Autoninja
06.2018 - 10.2019

Senior Admin Executive

Halbit Avionics Pvt Ltd
06.2014 - 05.2018

Bachelor of Commerce -

IIMTE Karnataka

Pre-University Course -

Abbas Khan Women's College

SSLC -

Karnataka Vidya Shala

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Kokila M