Summary
Overview
Work History
Education
Skills
Languages
Training
Disclaimer
Strengths Achievements
Personal Information
Accomplishments
Timeline
Generic

Kolagani Uday Kumar

Hyderabad

Summary

Dynamic Cluster Manager at CBS HUB Prvt Ltd with a proven track record in strategic business development and team leadership. Achieved significant revenue growth while optimizing operations and enhancing customer support. Skilled in performance assessment and crisis management, fostering a high-performing team environment to drive exceptional results.

Overview

18
18
years of professional experience

Work History

Cluster Manager

CBS HUB Prvt Ltd
Hyderabad
12.2024 - Current
  • Doing business of 22.2 Cr/annum with a team of 46.
  • Growing & developing the business to consistently drive towards maximum profits.
  • Result oriented business professional with proven abilities in Managing operations and systems that optimize productivity and bottom-line.
  • Specialize in training team members in their daily jobs to empower to make decisions in order to provide better service to the customer.
  • Established a team spirited environment through a positive and proactive leadership by maintaining a superior performance always.
  • Prepared reports on performance, budgeting, staffing levels, resource allocation and other related matters for senior management.
  • Reviewed existing systems and procedures regularly to ensure they remain effective and up-to-date.
  • Promoted collaboration between different teams by encouraging knowledge sharing amongst employees.
  • Lead a team of professionals in providing high level administrative support services within the cluster environment.
  • Ensured compliance with all relevant legislation, regulations and guidelines relating to the cluster's operations.
  • Coordinated resources across the cluster to ensure efficient delivery of services.
  • Monitored and evaluated performance of team members to ensure quality standards were met.
  • Participated in recruitment activities such as interviewing potential candidates for positions within the cluster.
  • Conducted regular meetings with staff to review progress, discuss challenges and identify areas for improvement.
  • Identified training needs of staff within the cluster and implemented appropriate development plans accordingly.
  • Managed budgets for the cluster, ensuring financial targets were achieved within agreed timelines.
  • Assessed customer feedback data from surveys and used it to inform decision-making in relation to service delivery improvements.
  • Coordinated marketing and promotional efforts to drive customer footfall and increase sales.
  • Oversaw operations across multiple locations, ensuring consistent quality and service standards.
  • Spearheaded community engagement initiatives to enhance brand reputation and visibility.
  • Fostered strong relationships with key stakeholders, including suppliers and community leaders.
  • Addressed and resolved customer complaints, maintaining high levels of customer service.
  • Analyzed business performance data and forecasted business results for upper management.

Store Manager

AVENUE SUPERMARTS LIMITED D MART
Hyderabad
12.2015 - 12.2023
  • Promoted from Assistant Store Manager to Store Manager on December 5, 2015.
  • Oversaw operations for 11,000 sq. ft. store, ensuring efficient warehouse management.
  • Maintained strict compliance with store standards for pricing and promotional communication.
  • Trained staff on product knowledge, merchandising techniques, and retail standards.
  • Delivered exceptional customer service by addressing queries and personalizing assistance.
  • Executed inventory management strategies to prevent stockouts and manage slow movers.
  • Conducted daily physical inventory counts on minimum 200 SKUs and analyzed sales growth.
  • Implemented safety measures and maintained cleanliness for optimal customer experience.

Restaurant General Manager

YUM! RESTURANT INDIA PVT LTD
Hyderabad
06.2009 - 11.2015
  • Achieved annual revenue of 3.4 crore with a team of 56 members.
  • Drove business growth to maximize profitability through strategic initiatives.
  • Managed operations and systems to enhance productivity and improve bottom-line results.
  • Trained team members to empower decision-making for superior customer service.
  • Cultivated a positive team environment through proactive leadership and performance standards.
  • Forecasted sales and labor accurately, aligning with current trends and promotions.
  • Conducted cost analysis to optimize restaurant profitability and control budgets.
  • Ensured timely project completions while overseeing high-quality product and service delivery.

Industrial Trainee

GOLCONDA HOTEL
Hyderabad
08.2007 - 03.2008
  • Acquired skills through training in food and beverage service, food production, housekeeping, and front office management.

Education

BHMCT -

Osmania University
Hyderabad
04-2009

Board of intermediate -

Priyadharishini Jr College
vizag
04-2006

Secondary School Certificate -

Ekashila Public School
Janagaon, Warangal
03-2004

Skills

  • Strategic business development
  • Performance assessment methods
  • Team leadership skills
  • Customer support excellence
  • Efficiency in operations management
  • Inventory oversight practices
  • Workforce optimization strategies
  • Proficiency in Microsoft Office applications
  • Development of training programs
  • Crisis management expertise

Languages

  • English
  • Hindi
  • Telugu

Training

GOLCONDA HOTEL, 08/01/07, 03/31/08, Food and beverage service, Food production, Housekeeping, Front Office

Disclaimer

I hereby declare that the information and facts furnished here are true to the best of my knowledge and belief.

Strengths Achievements

  • Successfully implemented Standard Operating Practices & achieved 90% in Operational Excellence.
  • Reduced the Prime Operating Cost (Utility, Fuel, and Manpower) for my store.
  • Received many appreciation mails for exceptional performance.

Personal Information

  • Hobbies: Watching TV, playing cricket
  • Father's Name: Kolagani Venkateshwarlu (late)
  • Date of Birth: 04/13/88
  • Gender: Male
  • Nationality: Indian
  • Marital Status: married

Accomplishments

  • Good

Timeline

Cluster Manager

CBS HUB Prvt Ltd
12.2024 - Current

Store Manager

AVENUE SUPERMARTS LIMITED D MART
12.2015 - 12.2023

Restaurant General Manager

YUM! RESTURANT INDIA PVT LTD
06.2009 - 11.2015

Industrial Trainee

GOLCONDA HOTEL
08.2007 - 03.2008

BHMCT -

Osmania University

Board of intermediate -

Priyadharishini Jr College

Secondary School Certificate -

Ekashila Public School

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Kolagani Uday Kumar