Dedicated and accomplished Associate with 2.5 years of experience optimizing workflows and enhancing operational efficiency. Proven ability to identify and address process bottlenecks, implement improvements, and streamline day-to-day operations. Adept at collaborating with cross-functional teams and leveraging analytical skills to drive impactful changes. Possess a strong foundation in business analysis, contributing to enhanced decision-making processes. Seeking to bring expertise in process optimization and business analysis to a dynamic organization.
Overview
2
2
years of professional experience
Work History
Risk Analyst
Accenture Solutions PVT LTD
03.2023 - 10.2023
As a Risk Analyst for the RPC team, I was responsible for ensuring all client activities adhered to the established policy guidelines
This involved a meticulous review process to identify any potential violations or breaches of the terms and conditions
A key aspect of my role was handling high-risk accounts, including those belonging to suspected scammers
I conducted thorough analysis on each case, as these accounts required sensitive and critical decision-making
This involved terminating accounts that violated policies and reporting the associated fraud attempts to the appropriate channels
My responsibilities also extended to monitoring client behaviors and transactions to proactively detect and mitigate risks
I utilized advanced analytical tools and techniques to identify patterns, trends, and anomalies that could signify fraudulent activities
This allowed me to take swift and decisive action to protect the platform and its users
Throughout my tenure, I demonstrated strong attention to detail, excellent analytical skills, and a deep understanding of risk management principles
My ability to balance the needs of clients with the platform's security requirements was instrumental in maintaining the integrity and trust of the RPC ecosystem.
Associate
Accenture Solutions PVT LTD
07.2021 - 02.2023
Worked on a client-facing project to address various issues and problems experienced by clients with the company's products and services
Conducted in-depth analysis of each client issue to fully understand the root causes and develop tailored solutions
Collaborated directly with clients to understand their concerns, document requirements, and provide comprehensive resolution plans
Handled a diverse range of client cases, leveraging strong technical product knowledge and problem-solving skills
Ensured high client satisfaction by delivering customized solutions that effectively resolved all identified problems
Demonstrated excellent client communication and service-oriented approach throughout the project.
Education
B.Com (General) - Commerce
Adikavi Nannaya University
India
01.2020
Skills
Data Analysis
Risk Modeling and Assessment
Policy and Compliance Monitoring
Fraud Detection and Investigation
Account Management
Reporting and Documentation
Product/Service Expertise
Troubleshooting and Client Support
Other Technical Skills
Business Analysis
Customer Service
Content Moderator
Microsoft Office Suite( Excel,Powerpoint,Visio)
Compliance Driven
Disclaimer
I hereby declare that all the above-mentioned information is true and correct to the best of my knowledge.