Summary
Overview
Work History
Education
Skills
Other Technical Skills
Disclaimer
Timeline
Generic
KOLLABATHULA SAI PAVAN

KOLLABATHULA SAI PAVAN

Hyderabad

Summary

Dedicated and accomplished Associate with 2.5 years of experience optimizing workflows and enhancing operational efficiency. Proven ability to identify and address process bottlenecks, implement improvements, and streamline day-to-day operations. Adept at collaborating with cross-functional teams and leveraging analytical skills to drive impactful changes. Possess a strong foundation in business analysis, contributing to enhanced decision-making processes. Seeking to bring expertise in process optimization and business analysis to a dynamic organization.

Overview

2
2
years of professional experience

Work History

Risk Analyst

Accenture Solutions PVT LTD
03.2023 - 10.2023
  • As a Risk Analyst for the RPC team, I was responsible for ensuring all client activities adhered to the established policy guidelines
  • This involved a meticulous review process to identify any potential violations or breaches of the terms and conditions
  • A key aspect of my role was handling high-risk accounts, including those belonging to suspected scammers
  • I conducted thorough analysis on each case, as these accounts required sensitive and critical decision-making
  • This involved terminating accounts that violated policies and reporting the associated fraud attempts to the appropriate channels
  • My responsibilities also extended to monitoring client behaviors and transactions to proactively detect and mitigate risks
  • I utilized advanced analytical tools and techniques to identify patterns, trends, and anomalies that could signify fraudulent activities
  • This allowed me to take swift and decisive action to protect the platform and its users
  • Throughout my tenure, I demonstrated strong attention to detail, excellent analytical skills, and a deep understanding of risk management principles
  • My ability to balance the needs of clients with the platform's security requirements was instrumental in maintaining the integrity and trust of the RPC ecosystem.

Associate

Accenture Solutions PVT LTD
07.2021 - 02.2023
  • Worked on a client-facing project to address various issues and problems experienced by clients with the company's products and services
  • Conducted in-depth analysis of each client issue to fully understand the root causes and develop tailored solutions
  • Collaborated directly with clients to understand their concerns, document requirements, and provide comprehensive resolution plans
  • Handled a diverse range of client cases, leveraging strong technical product knowledge and problem-solving skills
  • Ensured high client satisfaction by delivering customized solutions that effectively resolved all identified problems
  • Demonstrated excellent client communication and service-oriented approach throughout the project.

Education

B.Com (General) - Commerce

Adikavi Nannaya University
India
01.2020

Skills

  • Data Analysis
  • Risk Modeling and Assessment
  • Policy and Compliance Monitoring
  • Fraud Detection and Investigation
  • Account Management
  • Reporting and Documentation
  • Product/Service Expertise
  • Troubleshooting and Client Support

Other Technical Skills

  • Business Analysis
  • Customer Service
  • Content Moderator
  • Microsoft Office Suite( Excel,Powerpoint,Visio)
  • Compliance Driven

Disclaimer

I hereby declare that all the above-mentioned information is true and correct to the best of my knowledge.

Timeline

Risk Analyst

Accenture Solutions PVT LTD
03.2023 - 10.2023

Associate

Accenture Solutions PVT LTD
07.2021 - 02.2023

B.Com (General) - Commerce

Adikavi Nannaya University
KOLLABATHULA SAI PAVAN