Kollo Athishu
Summary
Proven leader in operations management and conflict resolution, adept at enhancing customer satisfaction and streamlining supply chain processes. At HDFC Bank Limited, excelled in fostering team cohesion and driving profitability through strategic resource allocation. Skilled in mediation, showcases adaptability and a commitment to excellence, significantly improving customer service outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deputy Manager - Credit Sanctioning
HDFC Bank
07.2023 - Current
- Reviewed home loan applications and verified financial documents to maintain lending accuracy.
- Worked on risk assessment strategies to optimize loan portfolio performance and mitigate credit risk.
- Assisted in the transition process during the merger of HDFC Ltd. into HDFC Bank, ensuring seamless integration of credit sanctioning policies and regulatory compliance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed loan documentation and underwriting, ensuring accurate processing and timely disbursal of loans.
- Conducted financial risk assessments and implemented measures to minimize loan default rates.
- Assessed borrower profiles, financial statements, and CIBIL scores to determine creditworthiness and loan eligibility.
Assistant Manager -Credit Sanctioning
HDFC LTD
05.2022 - 06.2023
- Gained expertise in credit risk assessment, loan underwriting, and financial documentation.
- Learned about banking regulations, fraud detection, and customer relationship management in home loans.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Management Trainee
HDFC LTD
05.2022 - 05.2023
- Assisted in loan processing and documentation, ensuring compliance with regulatory guidelines.
- Supported customer queries related to loan eligibility, interest rates, and repayment options.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Summer Internship - Business Development Intern
GHV Advanced Care Pvt. Ltd (Pristyn Care)
05.2021 - 06.2021
- Maintained client information and accounts in company databases.
- Worked on requirements from CFO on business analysis and analytics.
- Managed P&L and balance sheet items-Checking and preparing accounts as per business model.
Education
PGDM (CGPA-6.01/8) - Finance And Analytics
Xavier Institute of Management & Entrepreneurship
Bangalore 04.2022
Skills
- Technical Skills: Credit Risk Assessment, Financial Statement Analysis, Loan Underwriting, Risk Management, Banking Regulations & Compliance, Credit Score Evaluation, Debt Management, Retail Lending, Fraud Detection & Prevention, Loan Documentation & Processing
- Soft Skills: Analytical Thinking, Decision Making, Attention to Detail, Communication & Negotiation, Problem-Solving, Time Management, Relationship Management
Certification
Customer Relationship Management, IIM B.
Financial Risks Management, IIM B.
Extra Curricular and Personal Skills
- Core Member - Legal Literacy Club : Organized legal awareness programs for students of surrounding schools and the local community.
- Core Member - Entrepreneurship Club : Developed entrepreneurial skills for students and company outreach.
- Core Member - AICUF : Community Development, social work for the community and sponsored school children.
Timeline
Deputy Manager - Credit Sanctioning
HDFC Bank
07.2023 - Current
Assistant Manager -Credit Sanctioning
HDFC LTD
05.2022 - 06.2023
Management Trainee
HDFC LTD
05.2022 - 05.2023
Summer Internship - Business Development Intern
GHV Advanced Care Pvt. Ltd (Pristyn Care)
05.2021 - 06.2021
PGDM (CGPA-6.01/8) - Finance And Analytics
Xavier Institute of Management & Entrepreneurship
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