Kollol Dey
Guwahati
Summary
Results-driven Branch Manager with 12+ years of comprehensive experience in financial services. Polished in managing branch, promoting and marketing branch products and allocating funds. Deeply familiar with banking rules and regulations. Friendly professional dedicated to promoting and maximizing sales opportunities. Successful Distribution Sales Manager focused on improving sales and growth as skilled liaison with distributors, customers and channel leaders. Works effectively with sales leaders to create significant value propositions and achieve consistent profits and growth. Highly customer- and results-focused manager.
Overview
17
17
years of professional experience
Work History
Branch Manager
SMFG India Credit Co Ltd(Formerly Fullerton India Credit Co Ltd)
Jorhat
12.2015 - Current
- Established and built customer relationships through targeted outreach and initiatives.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Disciplined employees to encourage compliance with company policies and procedures.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Designed sales and service strategies to improve revenue and retention.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Planned work schedules to maintain adequate staffing levels.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
Branch Manager
Hdfc Bank
Udaipur, Tripura
01.2011 - 01.2015
- Provided first-rate customer service by identifying and addressing customer concerns and inquiries.
- Conducted weekly consultative sales meetings with prospects and clients to drive deposit growth.
- Processed and approved international and domestic wire transfers, cashed checks and posted deposits and withdrawals.
- Explained benefits of various investment options to help customers fulfill personal investment goals.
- Created sales action plans to consistently meet employee retention, profit, customer experience and lending goals.
- Analyzed products and policies and recommended changes to maximize profitability.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Developed and implemented sales and marketing strategies to align with annual sales initiatives.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Developed invoicing systems and internal controls to boost billing efficiencies.
- Managed relationships with tax authorities, bankers and auditors.
- Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
- Created financial management mechanisms to minimize financial risk to business.
- Analyzed competitors and market trends to facilitate business growth.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Established and built customer relationships through targeted outreach and initiatives.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Disciplined employees to encourage compliance with company policies and procedures.
- Managed and inspired team members to perform to full potential, driving branch profitability.
Assistant Manager
ICICI BANK
GUWAHATI
11.2007 - 01.2011
- It was a back-end documentation and screening service, which ensured proper risk mitigation by analyzing and scrutinizing the profile and nature of the document submitted during loan application or account opening process
- External communication with law enforcement agencies and media.
- Fraud investigation and reporting.
- Saving bank from potential fraudulent revenue leakages.
Education
Bachelor of Commerce - Accounting And Business Management
Gauhati Commerce College
Guwahati05-2024
Hsslc - Commerce
Arya Vidyapeeth
Guwahati05-1997
Hslc - General Studies
South Point English School
Guwahati01-1984
Skills
- Sales Development
- Sales professional
- Account Review
- Coaching and Mentoring
- Risk Mitigation
- QuickBooks experience
- Employee Development
- Operational Reports
- Process Improvement
- Business Development
- Relationship Building
- Customer Service
Affiliations
- CSR activity like flood relief activity at Jorhat got highlighted in local daily newspaper
- Painting competition at Udaipur
- Ek mutthi chawal for orphanage at Bihar
- blood donation camp at Udaiopur
- Voluntarily helped local innovator through NDTV profit channel at Guwahati
- Held international audit for NHPC at Bhutan as an apprentice
Timeline
Branch Manager
SMFG India Credit Co Ltd(Formerly Fullerton India Credit Co Ltd)
12.2015 - Current
Branch Manager
Hdfc Bank
01.2011 - 01.2015
Assistant Manager
ICICI BANK
11.2007 - 01.2011
Bachelor of Commerce - Accounting And Business Management
Gauhati Commerce College
Hsslc - Commerce
Arya Vidyapeeth
Hslc - General Studies
South Point English School
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