Summary
Overview
Work History
Education
Skills
Accomplishments
Certifications And Projects
Disclaimer
Personal Information
Timeline
CustomerServiceRepresentative
kolusu Satya Narayana

kolusu Satya Narayana

Senior Store manager
Vijayawada

Summary

To obtain an Area Manager position in a reputable organization.

Results-driven retail leader with 12+ years of experience driving sales growth, team performance, and operational excellence. Proven track record of success in managing high-performing teams, achieving sales targets, and implementing process improvements.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Customer Service Associate, Fashion Assistant & Team Member

Shoppers Stop Ltd
02.2013 - 10.2018
  • Recognized with the Golden MOP Award for excellence in customer service and membership card issuance
  • Managed inventory, replenishing stock for smooth operations
  • Reduced shrinkage through robust inventory controls
  • Delivered exceptional customer service and fostered loyalty
  • Monitored high-value SKU's and ensured audit-ready documentation
  • Handled cash and administrative duties efficiently
  • Motivated and developed team members

Store Manager

Dabur New U
11.2018 - 03.2022
  • Boosted store sales from ₹7 lakhs to ₹18 lakhs within a year
  • Increased private-label sales contributions from 8% to 25%
  • Streamlined daily operations, ensuring efficiency
  • Guided team development to consistently meet sales targets
  • Reduced shrinkage and improved inventory management processes
  • I did College fest activities and fashion show sponsorship, resulting in increasing brand visibility and customer engagement and b2b bills for while driving sales growth for dabur new u cosmetics

Store Manager

Health and Glow Pvt Ltd
03.2022 - Current
  • Led store to become India’s Number One Private Label selling outlet, boosting contributions from 16% to 49%
  • Recognized as India’s Number One KPA Store by Head Office for the financial years 2022–25
  • Achieved a significant increase in store sales, growing from ₹13 lakhs to ₹25 lakhs
  • Oversaw all store operations, including stock intake and employee briefing
  • Enhanced inventory accuracy and minimized stock loss
  • Recruited, trained, and developed staff for excellence
  • Maintained high customer satisfaction through efficient query resolution
  • - B2B billing with GT vendors and Salons, developed and maintained strong relationships with GT counters, salons, generating b2b bills, currently replicating this success as store manager at Health and glow

Education

Post-Graduation Diploma in Management - undefined

NOVA PG College

B.Com (General) - undefined

DAR College

Intermediate (CEC) - undefined

DAR College

Higher Secondary Education - undefined

ZPH School

Skills

Diploma in Computer Applications (PGDCA)

undefined

Accomplishments

  • Built and led high-performing teams to achieve daily and monthly sales goals.
  • Increased private-label sales contributions from 16% to 49%.
  • Awarded as the top-performing store in India for Key Performance Areas (KPAs) during the financial years 2022–25.

Certifications And Projects

  • Retail Skills Training, Manipal University
  • A Study on Funds Flow Statement, Lanco, Kondapalli, Vijayawada, 2 Months

Disclaimer

I hereby declare that the above particulars are true to the best of my knowledge. If given a chance, I will utilize my abilities to contribute effectively to the progress of the organization.

Personal Information

  • Father's Name: Kolusu Koteswararao
  • Date of Birth: 03/04/89
  • Gender: Male
  • Marital Status: Married

Timeline

Store Manager

Health and Glow Pvt Ltd
03.2022 - Current

Store Manager

Dabur New U
11.2018 - 03.2022

Customer Service Associate, Fashion Assistant & Team Member

Shoppers Stop Ltd
02.2013 - 10.2018

Post-Graduation Diploma in Management - undefined

NOVA PG College

B.Com (General) - undefined

DAR College

Intermediate (CEC) - undefined

DAR College

Higher Secondary Education - undefined

ZPH School
kolusu Satya NarayanaSenior Store manager