KOMAL
New Delhi
Summary
Dynamic Customer Acquisition Manager with proven success at Kanji Forex Pvt. Ltd., adept at optimizing conversion rates through effective data management and client relationship strategies. Skilled in market research and team collaboration, I excel in driving customer engagement and satisfaction while ensuring compliance with KYC regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Acquisition Manager
Kanji Forex Pvt. Ltd.
12.2025 - Current
- Generated and managed customer leads for Forex Cards targeting international travelers, students, and business clients.
- Explained Forex card features including multi-currency usage, exchange rates, safety benefits, and international acceptance.
- Assisted customers with KYC documentation and coordinated with internal teams to facilitate card issuance.
- Maintained customer records, sales data, and follow-up status to optimize conversion rates and satisfaction levels.
Management Trainee
KOTAK MAHINDRA LIFE
New Delhi
05.2025 - 11.2025
- Appoint and train Life Advisors to achieve business targets and expand company reach.
- Prepare and verify financial documentation, policy records, and client portfolios.
- Organized presentations at conferences regarding the company's products and services.
- Maintain healthy client relationships and conduct financial need analysis to suggest suitable investment plans.
- Support financial reporting and MIS data management for branch performance tracking.
Intern
Dabur India Ltd
NEW DELHI
04.2024 - 06.2024
- I worked in the Commercial Accounting division of the company.
- Worked on the complete RGA (Return Goods Authorization) claim process.
- Collaborated closely with the Audit team to ensure adherence to the internal controls.
- Coordinated with the Logistics Department for transferring goods to the CFA (Consignment & Forwarding Agent) for smooth delivery.
- Checking the accuracy of e-invoice and e-way bills.
- Maintained accurate records of all activities performed throughout internship period.
Translator
Plan India
New Delhi
07.2021 - 06.2022
- Translation of sponsorship communication letters between English and Hindi.
- Maintained a database of letters.
- Proofread translated documents for accuracy and completeness.
Education
PGDM - Finance & Operation
FOSTIIMA Business School
New Delhi01.2025
B. Com -
Sri Guru Gobind Singh, Delhi University (SOL)
Delhi01.2021
XII Standard - CBSE
Good Samaritan School
New Delhi01.2018
X Standard - CBSE
Good Samaritan School
New Delhi01.2016
Skills
- Data management
- Accounting skills
- Analytical skills
- MS Office
- Market research
- Team collaboration
- Team building
- Fast learner
- Detail-oriented
- Time management
- Leadership skills
- Adaptability
- Client relationship management
- Communication skills
Certification
- Advanced Excel, A, 2023
- Fund accounting by KPMG, 2023
- Advanced Tally with GST, A
Accomplishments
- First rank in the Company Law Quiz conducted by the Corporate Law Academy, 2019
- Awarded for best class representative, 2017
- Awarded for Overall Best Performance (all-rounder) in class 9th, 2015
Projects
Did a comparative analysis of the financial statements in the Banking Sector. Conducted market research on Lajpat Nagar Market gathering insight into the products sold in the market.
Positions Of Responsibility
- Leader in sports competition in school, 2016
- Head girl of the school in class 12th, 2017
- Active member of the Library Committee, 2023
Personal Information
- Age: 25
- Gender: Female
Timeline
Customer Acquisition Manager
Kanji Forex Pvt. Ltd.
12.2025 - Current
Management Trainee
KOTAK MAHINDRA LIFE
05.2025 - 11.2025
Intern
Dabur India Ltd
04.2024 - 06.2024
Translator
Plan India
07.2021 - 06.2022
PGDM - Finance & Operation
FOSTIIMA Business School
B. Com -
Sri Guru Gobind Singh, Delhi University (SOL)
XII Standard - CBSE
Good Samaritan School
X Standard - CBSE
Good Samaritan School