Komal Bansal

Komal Bansal

As an SAP PM Competency Delivery Intern, I support project execution by coordinating, managing documentation, and analyzing master-data. I'm actively building expertise with PM processes and tools, leveraging strong organizational and communication skills within a delivery-focused, collaborative team

Intern • SAP PM Competency - Delivery

Bristlecone

08.2024 - Current

Incident Management & System Optimization:Resolved 200+ Jira tickets, ensuring SLA compliance and system stability. Conducted Early Watch Alert (EWA) assessments to mitigate potential risks.
System Setup, Decommissioning & Data Management: Led Initial Customer Setup for PCE, HEC Classic (BYOL, EX, STE/CPO), and Advanced Edition, ensuring smooth onboarding. Performed S2D Handover Readiness Checks to validate system readiness and operational stability. Executed Customer Master Data setup across multiple SAP environments, including PCE, PC3, HEC Advanced Edition, S/4HANA Extended Edition, HEC EMS, PTO, and CAS/AMS contracts. Managed Decommissioning of Application Systems, Databases, Servers, and Networks, ensuring compliance with security and operational standards. Ensured data integrity and system consistency during decommissioning and setup processes. Collaborated with cross-functional teams to streamline system transitions, reducing downtime and improving efficiency.
Service Reporting, Compliance & Process Improvement: Generated and maintained Monthly Service Reports (MSR)Executed EMS rollovers and S2D Handover Checks, improving reporting accuracy and operational workflows. Assisted Project Leads in GxP IQ Report preparation, ensuring compliance with industry regulations. Led proactive system maintenance activities, performing scheduled health checks to enhance efficiency and prevent downtime.