Hi, I’m
Komal Paralkar
Senior Lead Consultant/Business Analyst/Product Owner
Mumbai,MH
Summary
Experienced Solution focused Business Analyst/Product Owner with a demonstrated history of working in the information technology and services industry. Skilled in Requirements Analysis, Scrum (Professional Scrum Master I), Business Analysis, GAP/Fitment analysis, Problem solving , solution-oriented, Client Coordinator and Team Management. Strong research professional with a MS focused in Information technology(Computer Information Systems) from University of Central Missouri
Overview
3
Languages
10
Certificates
17
years of professional experience
Work History
CRMNEXT
Senior Lead Consultant
12.2019 - 06.2025
Job overview
- Managed cross-functional teams, fostering collaboration and teamwork to drive project success.
- Spearheaded new technology adoption, optimizing operational efficiency across multiple projects.
- Consistently exceeded performance benchmarks by delivering exceptional results within tight deadlines.
- Enhanced client satisfaction with timely project delivery.
- Developed strong client relationships through effective communication and understanding their business needs.
Tata Consultancy Services
Transformation Manager/Business Analyst
07.2013 - 11.2019
Job overview
- Managed change effectively by developing comprehensive communication strategies and providing support to impacted individuals.
- Established strong relationships with key stakeholders to ensure alignment of objectives and seamless execution of projects.
- Coordinated with other departments to ensure successful integration of new technologies into existing workflows.
- Delivered training programs to enhance employee skills in areas critical for supporting ongoing transformation efforts.
- Conducted thorough analyses of existing processes, identifying opportunities for improvement and implementing necessary changes.
- Provided regular updates to senior leadership on the status of transformational initiatives, enabling informed decision-making at all levels.
- Mentored junior team members in best practices for project management and process improvement techniques.
- Implemented agile project management methodologies for faster decision-making and improved team collaboration.
- Monitored project progress closely, adjusting plans as needed to address emerging challenges or changing priorities.
Elde Info Solutions Pvt. Ltd.
Business Analyst
11.2011 - 07.2013
Job overview
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Canopy Consulting
Manager IT & MIS
02.2010 - 07.2011
Job overview
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
BCC Lab at University of Central Missouri
Lab Assistant/Consultant
02.2008 - 12.2008
Job overview
Education
University of Central MissouriUnited States Of America
MS from Information technology, Computer Information Systems
01.2009
University Overview
Karshak Engineering CollegeHyderabad, India
Bachelor of Science from Electronics & communication
04.2001
University Overview
Skills
Project Plans
Software Testing
Software Requirements
Business analysis
Application support
Data analysis
Internal communications
Business process analysis
Presentation development
Requirements gathering
Issue resolution/troubleshooting
Certification
Professionals Scrum Master
Awards
Awards
On the Spot Award, Service And Commitment Award, Special Initiative Award, On the Spot AwardTimeline
International Certificate in Product Management
05-2026
Certified Scrum Product Owner
10-2025
Digital Banking - Masterclass & introduction to Fintech
12-2023
The Ultimate Advanced Training for Agile Product Owners
03-2023
User Story Masterclass: Your Agile Guide to User Stories Udemy
06-2022
Business Analysis Modeling Skills & Techniques
06-2022
Identify & Define the Problem with Business Analysis
06-2022
Practical Introduction to Cloud computing
06-2022
Requirements Elicitation and Analysis
01-2022
Senior Lead Consultant
CRMNEXT
12.2019 - 06.2025
Professionals Scrum Master
12-2017
Transformation Manager/Business Analyst
Tata Consultancy Services
07.2013 - 11.2019
Business Analyst
Elde Info Solutions Pvt. Ltd.
11.2011 - 07.2013
Manager IT & MIS
Canopy Consulting
02.2010 - 07.2011
Lab Assistant/Consultant
BCC Lab at University of Central Missouri
02.2008 - 12.2008
Karshak Engineering College
Bachelor of Science from Electronics & communication
04.2001
University of Central Missouri
MS from Information technology, Computer Information Systems