Dedicated hospitality professional with experience in luxury guest relations at Taj Skyline, committed to delivering personalized guest experiences aligned with Taj service excellence standards.
Overview
1
1
year of professional experience
Work History
Guest Relations
Taj Skyline
Ahmedabad
02.2025 - Current
Managed guest interactions to enhance satisfaction and streamline front office operations
Delivered personalized luxury service experiences to create memorable visits for guests
Prepared reports on guest relations performance metrics for management review.
Conducted regular audits of guest relations personnel to ensure adherence to company guidelines and policies.
Managed guest relations by resolving complaints and providing solutions for difficult situations.
Front Desk Associate
Gateway Ahmedabad
Ahmedabad
Handled reservations, check-ins, and guest queries