Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

Komal Narendra Thakur

Human Resource Operations Specialist
Delhi

Summary

Experienced HR professional specializing in HR Generalist, Operations, Employee Relations, Payroll, and Onboarding. Proficient in managing the entire employee lifecycle, including onboarding, exit formalities, background verification, performance management, and disciplinary actions. Skilled in bridging communication between senior management and employees to resolve issues related to performance, development plans, salaries, benefits, and policies. Adept at handling induction presentations, maintaining monthly HR reports (manpower status, attrition, onboarding, etc.), and managing attendance and leave balances. Strong experience in HRMS and data validation. Expertise in employee engagement, welfare, and rewards programs to drive performance and growth.

Overview

8
8
years of professional experience
3
3
Languages

Work History

HRO

Genpact
01.2024 - Current
  • Extensive experience in HR Operations (HRO) including Background Check, onboarding and assimilation, employee recruitment, Manage Hiring, and adherence to US and UK HR policies
  • Extensive experience working with Sterling (ServiceNow), First Advantage for background checks, and SAP SuccessFactors for HR operations processes, ensuring seamless workflow and data accuracy
  • Developed and maintained Standard Operating Procedures (SOPs) to streamline processes, ensure consistency, and improve operational efficiency
  • Coordinated and supported HR operations across US and UK regions, ensuring compliance with local labor laws, policies, and regulations
  • Delivered fast and friendly service to handle questions and service complaints
  • Assisted in the onboarding process for new hires in both US and UK, including preparation of documentation, orientation, and benefits enrollment coordinating with Payroll
  • Administered employee records and HR systems, ensuring accurate data management for US and UK employees in compliance with GDPR and local data protection laws
  • Manage day-to-day HR operations and address helpdesk inquiries to resolve employee concerns through Zendesk/SaaS
  • Successfully manage the full onboarding process, ensuring seamless employee integration and engagement
  • Worked closely with cross-functional teams to ensure smooth HR operations, addressing region-specific challenges in employee relations and compliance
  • Managing & provide coaching and mentoring to team members, fostering development and enhancing team performance
  • Partner with leadership to implement consistent training programs focused on key moments that matter for employee success
  • Oversee human resources transactions and business processes, ensuring timely and accurate data processing according to system workflows and business requirements
  • Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
  • Ensured compliance with Service Level Agreements (SLAs) while managing data accuracy, integrity, and timely processing to support operational efficiency

HR Manager

Inwinteck Pvt Ltd.
04.2021 - 01.2024
  • Manage Recruitment Team: Recruitment and Selection
  • Manage of all HR – related tasks Including Payroll processing, employee benefits program, employee engagement welfare, documentation, interviewing, training and on-boarding new recruits
  • Coordinate with IT department to update and automate several onboarding tasks, streamlining new-hire processes and increasing new employee satisfaction
  • Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
  • Generating Statutory reports – PF, ESI, PT, TDS to the Finance Department
  • Consolidation of Payroll with all inputs like Collection on attendance, leaves, new hires, employee information changes, Loans, Advances
  • Employee Benefits – Addressing employee queries regarding Payroll, Attendance, HR Policies, Leave Details, timesheets etc
  • Maintaining leave records, Leave encashment, Medical Reimbursement, Medi-claim, Salary Advances, Employee Bonus & Employee’s birthday, and their work milestones
  • Delivered HR expertise in the areas of people strategies, talent planning, performance management, compensation, investigations, resolution of employee relations issues, and management and administration of all HR Policies
  • Financial budget preparation for employee salary & admin expenses against the yearly sale projection
  • Background verification
  • Lead talent planning sessions and advised managers on compensation decisions through job analysis and determination of internal equity and external competitiveness
  • Identify the top talents in the organization, as well as build the succession pipeline and mitigation plan and strategies in case of talent gaps
  • Payroll – Compliance, HRMS, HRIS

Sr. HR Executive

iMetrix Solutions.
02.2019 - 04.2020
  • Manage recruitment process with team of 5 Recruiters
  • Taking the Final round of interviews
  • Entire Onboarding formalities
  • Prepare reports and presentations on HR-related metrics like total number of hires by department Timely issuance of joining kit to the new employees
  • Generation of employee code, E-mail Id creation of new joined
  • Coordinating with the IT team for the generation of the system
  • Payroll on company generated HRMS & Spine
  • Conducting exit interview
  • Retention

HR Recruiter

Lester Info Services
03.2018 - 01.2019
  • End to End Inhouse recruitment
  • Handling Junior, Middle & Senior level recruitment cycle from screening to mobilization of candidates
  • Head Hunt professionals through different portals, such as Naukri.com, Monster.com, Shine.com, Times job build professional network by being connected
  • Maintaining & updating data & reports on all recruitment related activities
  • Salary negotiation with selected candidates
  • Retention management

HR Recruiter & Coordinator

Genetic Call Net (Startup Consultancy)
05.2017 - 02.2018
  • End to End Recruitment
  • Sourcing and screening resume from various job portals
  • Client Management & Coordination
  • Source candidates, take first round of interview and refer CVs to clients as per requirements
  • Run recruitment campaigns which entail advertising internally and externally, short listing, telephonic interviews, running assessment centers, holding final interviews, negotiations on salaries and offering employment contracts in compliance with the company’s policies and procedures
  • Maintaining database for payout for clients
  • Taking feedback from client after Interview

Education

Bachelors of Commerce -

Skills

HR Operations Management

Disclaimer

I hereby declare that all the information mentioned above is true to the best of my knowledge and belief.

Timeline

HRO

Genpact
01.2024 - Current

HR Manager

Inwinteck Pvt Ltd.
04.2021 - 01.2024

Sr. HR Executive

iMetrix Solutions.
02.2019 - 04.2020

HR Recruiter

Lester Info Services
03.2018 - 01.2019

HR Recruiter & Coordinator

Genetic Call Net (Startup Consultancy)
05.2017 - 02.2018

Bachelors of Commerce -

Similar Profiles

CREATE PROFILE
Komal Narendra ThakurHuman Resource Operations Specialist