KOMAL NIGAM SAGAR
Mumbai
Summary
Hardworking Experience person seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs. Committed to utilizing my skills to further the mission of a company.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
RAJVEER CONSTRUCTION COMPANYZ
MUMBAI
05.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Coordinated travel arrangements for employees and visitors when required.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Front Desk Executive
Nirman Hitech Imaging Centre
Mumbai
07.2023 - Current
- Answered incoming calls and routed them to the appropriate personnel, resulting in improved customer service
- Maintained a neat and organized reception area to ensure a positive customer experience
- Managed the front desk operations, ensuring that all inquiries were addressed in a timely and efficient manner
- Created a customer service training program that resulted in a 100% increase in customer satisfaction ratings
- Greeted and assisted customers in a professional and friendly manner, resulting in increased customer loyalty and repeat business
- Ensured that all customer information was kept confidential and secure
- Processed payments and provide accurate change and receipts to customers
Self Employment
05.2021 - 05.2023
- Freelancer Heena Art
Front Desk Executive
Nakoda Health care center
Mumbai
09.2018 - 11.2019
- Managed the front desk operations, ensuring that all inquiries were addressed in a timely and efficient manner
- Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards
- Monitored and maintained the lobby area and front desk to ensure a clean, safe, and pleasant environment for guests and staff
- Maintained a neat and organized front desk area to ensure a professional appearance
- Trained new employees on front-desk operations and procedures
- Created and maintained front-desk procedures and other documents
- Maintained a clean and organized front desk area
Education
SSC -
Sheth Devchand Jethalal School
Skills
- Self-motivation
- Decision Making
- Ability to Multitask
- Communication Skills
- Ability to Work in a Team
- Time Management
- Ability to Work Under Pressure
- Teamwork
- Adaptability
- Leadership
- Communication
Languages
- English
- Gujrati
- Marathi
Timeline
Front Desk Receptionist
RAJVEER CONSTRUCTION COMPANYZ
05.2024 - Current
Front Desk Executive
Nirman Hitech Imaging Centre
07.2023 - Current
Self Employment
05.2021 - 05.2023
Front Desk Executive
Nakoda Health care center
09.2018 - 11.2019
SSC -
Sheth Devchand Jethalal School
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