KOMAL NIRANJAN
Bengaluru
Summary
Results-driven US Payroll Analyst at JP Morgan Chase & Co, skilled in data analysis and tax compliance. Enhanced payroll accuracy through process improvements and audits, while demonstrating strong problem-solving techniques. Proven ability to manage complex payroll transactions and collaborate effectively with cross-functional teams to achieve compliance and operational excellence.
Overview
7
7
years of professional experience
Work History
US PAYROLL ANALYST
JP Morgan Chase & Co
Bengaluru
04.2023 - Current
- Analyzed complex payroll data to ensure accuracy and compliance with US tax regulations.
- Conducted thorough audits of payroll transactions, verifying calculations, deductions, and contributions.
- Managed payroll processing for state unemployment insurance, ensuring compliance with reporting requirements.
- Make balance adjustments to correct the discrepancies by adding manual adjustment entries for any missing or incorrect values by preparing and uploading HDL files (HCM Data Loader file), ensuring they align with the accurate W-2/W-2C.
- Process QuickPay for employees outside of the regular payroll run for terminations, off-cycle payments, or corrections.
- Processed rejected payments promptly, correcting issues with direct deposits and wire transfers.
- Oversaw collection of overpaid funds from employees, maintaining accurate documentation and timely updates.
- Provided insights on payroll process improvements by analyzing trends and business requirements.
- Collaborated with Final Pay team to manage severance and vacation pay disbursements, adhering to policies.
- Led transition from Answer Key system to PEGA application, standardizing processes and enhancing user adoption.
SR. HR ASSOCIATE
Amazon
Bengaluru
05.2020 - 03.2023
- Making adjustments to pay via on-cycle or off-cycle in Payroll central as per the requests and requirement in Payroll Central (Pay processing tool).
- Managed FICA and Medicare tax calculations, ensuring accurate withholding and compliance with federal regulations for employees on leave of absence, while addressing tax implications for different types of leave (e.g., medical, maternity).
- Handle tax adjustments for overpayments or underpayments by calculating and processing tax refunds, credits, or additional deductions as needed.
- Working with multiple internal teams and stakeholders to help in collection of overpayments.
- Supported team during high volumes and provided training to the team to maintain SLAs, audit assistance in order to achieve a higher performance ratio in overall transactions.
- Worked on high level escalations and finding root cause analysis to solve the problem.
- Developed Macro, Excel based trackers and Alteryx workflows for reducing manual efforts.
- Documented business processes and analyzed procedures to align with changing business needs.
SR. SELLER SUPPORT ASSOCIATE
Amazon
Bengaluru
07.2018 - 05.2020
- Advocated for sellers and provided feedback to enhance selling process for overall improvements.
- Provided sellers with accurate information concerning platform policies for sales, database issues and listing inaccuracies and answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Identified and addressed vendor concerns, working with development teams to achieve resolution.
ASSOCIATE SOFTWARE ENGINEER
Accenture
Bengaluru
01.2018 - 06.2018
- Executed test scripts, logged defects and worked to resolve issues noted in testing process.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Education
BE - INSTRUMENTATION TECHNOLOGY
KLE University
Hubli, Karnataka06.2017
Skills
- Data analysis and tax compliance
- Human resources management
- Process improvement strategies
- Time management skills
- Problem solving techniques
- Attention to detail
- Documentation management
- Microsoft Excel
Projects
- The allocation tool (Excel Macro), raw data (tickets) from the ticketing tool are copied and pasted in the allocation sheet, and the data is segregated based on different types of skills, and assigned to associates skill-wise. This helped in the segregation and allocation of time from 86 minutes to 50 minutes, saving 428 hours of manual effort annually
- Feedback response (Alteryx): used ticket survey data to segregate responses (positive/negative) and created a workflow with various conditions to send an acknowledgement email to the requester, 0.51 FTE savings
- Rampback calculator (Excel macro): the details that are required are entered, and adjustments or the number of hours will be calculated. This will reduce our efforts of manual calculation and avoid pay defects (overpayment/underpayments), 0.32 FTE savings
Timeline
US PAYROLL ANALYST
JP Morgan Chase & Co
04.2023 - Current
SR. HR ASSOCIATE
Amazon
05.2020 - 03.2023
SR. SELLER SUPPORT ASSOCIATE
Amazon
07.2018 - 05.2020
ASSOCIATE SOFTWARE ENGINEER
Accenture
01.2018 - 06.2018
BE - INSTRUMENTATION TECHNOLOGY
KLE University
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