KOMAL PARWAL

• Executed KYC processes for new and existing offshore funds in Singapore, Australia, and Cayman Islands.
• Conducted thorough due diligence on investors to assess compliance.
• Completed regulatory KYC requirements to ensure adherence to laws.
• Resolved FATCA and CRS inquiries from offshore fund investors efficiently.

GE PROCESS

• Handled significant ad hoc requests during AP close periods with precision.
• Ensured timely resolution of queries from accounts payable team.
• Managed support requests through ServiceNow, MS Teams, and email communication.
• Created daily reports to enhance team workload management and coordination.
• Showcased tool functionalities via screen sharing for new user onboarding.
• Oversaw monitoring of error queues for healthcare and legacy SAP invoices.
• Cleared invoice errors by executing corrective actions on Oracle interface.
• Communicated with stakeholders about invoices requiring processing input.
• Revised standard operating procedures in response to evolving business needs.
• Executed initial training sessions for new hires to ensure effective onboarding.
• Coordinated cross-training initiatives within team to foster versatility.

NBS Process

• Managed front and back-office operations for opening savings accounts.
• Reviewed documents submitted by field managers for compliance.
• Generated daily reports on account opening statistics.
• Transitioned existing products to online applications for efficiency.
• Validated forms to ensure accuracy and completeness.