Determined, energetic and diligent professional with 4.6 years of experience in Technical support in Linux system administration, SaaS-ICD (DevOps team). I seek to utilize my talents to secure a challenging position in a professional organization where I can enhance my existing skills and acquire new strengths in conjunction with the company's goals. Experienced DevOps Support Engineer familiar with user support and root cause analysis. Advanced knowledge of SaaS operations and dedication to see issues through to end. Works well in remote and desk-side environments.
• Awarded with the ‘Team Excellence Award’ and chosen as Resolution Champ in 2020
• Awarded with ACE Award in 2021
• Got Promotion in March 2022
• Got Promotion in March 2023
• Awarded with Trust Award in 2023
Awarded the "Functional Star Performer" in quarterly planning meetings