KOMAL SHARMA
Dehradun
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Desk Agent in busy and successfull setting.
Overview
3
3
years of professional experience
Work History
Industrial Training IT Student
All Deparment
- Enhanced IT skills of fellow students by conducting comprehensive training sessions on various software tools.
- Collaborated with industry professionals to develop relevant and practical curriculum for the IT program.
- Assisted in planning and executing large-scale projects, resulting in improved efficiency within the department.
- Conducted research on emerging technologies and presented findings to faculty members, leading to updated course content.
Housekeeping Desk Attendant
Houskeeping
12.2022 - 01.2024
- Trained new employees on proper procedures, enhancing overall team performance.
- Assisted guests with special requests to ensure a comfortable stay.
- Stored guest valuables in safe and individual boxes for security.
- Coordinated with vendors for repair and maintenance of hotel.
Housekeeper Room Attendant
Houskeeping
11.2020 - 09.2022
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
10th And 12th Pass -
PYDS Learning Academy
Dehradun, IndiaSkills
- Customer complaint handling
- Interpersonal skills
- Inventory management
- Data entry accuracy
- Active listening
- Document preparation
- Record keeping
- Telephone etiquette
- Team collaboration
- Room Assignments
- Listening Skills
- Time Management
- Housekeeping
Affiliations
- Reading books
- Singing Songs
- Dancing
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Timeline
Housekeeping Desk Attendant
Houskeeping
12.2022 - 01.2024
Housekeeper Room Attendant
Houskeeping
11.2020 - 09.2022
Industrial Training IT Student
All Deparment
10th And 12th Pass -
PYDS Learning Academy