JIRA
Komal Singh
Inside Sales Account Manager
Noida
Summary
Strategic Inside Sales Account Manager reputable for ranking among top performers, growing account bases and market share. Surpasses sales quotas, effectively pursuing leads and servicing key accounts. Secures new contracts with major businesses and private clients via quality representation. I am looking to move in Product Management. I have completed Virtual learning Program from XLRI to have a deep understanding of product
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Inside Sales Account Manager
Denave India Pvt. ltd.
Noida
11.2018 - 07.2022
- Maintained current knowledge of product lines by attending regular technical and sales training sessions.
- Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.
- Presented product features to diverse audiences, applying consultative sales techniques to secure new contracts.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Client Servicing Executive
Indiamart
Noida
05.2017 - 01.2018
- Incorporated new products seamlessly and integrated offerings into routine sales calls.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Kept records of inquiries, complaints and comments to assist problem resolution.
- Resolved minor customer issues, escalating concerns to supervisor for immediate assistance.
- Answered and directed phone calls, acting as liaison for customers.
- Handled inquiries regarding deliveries, purchase orders and customer-facing processes.
Associate, Client Servicing
Capixa tech Pvt. Ltd.
Noida
09.2013 - 04.2017
- Worked varied hours to meet seasonal and business needs.
- Handled inquiries regarding deliveries, purchase orders and customer-facing processes.
- Recommended equipment upgrades to supervisor.
- Maintained confidentiality on projects, with clients and regarding corporate data to alleviate data breaches.
Education
B. Tech - Chemical Engineering
Dr. APJ Abdul KalamTechnical University
Lucknow 08.2009 - 07.2013
High School Diploma -
C.B.S.E
New Delhi 03.2006 - 05.2007
Senior Secondary Certificate Exam - Mathematics
C.B.S.E
New Delhi 04.2008 - 04.2009
Certification On Product Management - Product Management
XLRI
Jamshedpur 07.2021 - 04.2022
Skills
Product Management
Account Management
Client Servicing
Lead Generation
Relationship building skills
Business planning
Product and service sales
Flexible and Adaptable
Interpersonal Communication
Software
TRELLO
Interests
Reading and writing
Rewards and Recogination
- Awarded “Emerging Star” in August on the basis of three month performance of May, June and July 2017.
- Awarded “Employee of the Month” for the month of August and September 2017.
- Awarded “ Best performer of the Month” for the month of October and November 2017.
Timeline
Certification On Product Management - Product Management
XLRI
07.2021 - 04.2022
Inside Sales Account Manager
Denave India Pvt. ltd.
11.2018 - 07.2022
Client Servicing Executive
Indiamart
05.2017 - 01.2018
Associate, Client Servicing
Capixa tech Pvt. Ltd.
09.2013 - 04.2017
B. Tech - Chemical Engineering
Dr. APJ Abdul KalamTechnical University
08.2009 - 07.2013
Senior Secondary Certificate Exam - Mathematics
C.B.S.E
04.2008 - 04.2009
High School Diploma -
C.B.S.E
03.2006 - 05.2007