KOMAL THORAT

Lead day-to-day buffet operations and ensure service excellence.

• Supervise buffet setup, food presentation, replenishment, and closing activities.
• Coordinate with chefs and supervisors to maintain product quality and guest satisfaction.
• Monitor compliance with food safety, sanitation, standards.
• Handled guest concerns and ensured timely service recovery.
• Facilitated operational goals to create exceptional guest dining experiences.
• Mentored junior buffet associates to enhance service quality.
• Train and coach new team members on service standards and operational procedures.
• Monitor inventory usage, stock levels, and food wastage controls.
• Ensure all buffet stations maintain Disney presentation and cleanliness standards.
• Defined key responsibilities for buffet operations.

• Resolved customer inquiries and complaints to enhance dining experience.
• Created welcoming atmosphere for diners by promptly attending to needs.
• Communicate orders clearly to the kitchen.
• Monitor food quality and presentation before serving.
• Ensure timely service and check on guest satisfaction.
• Supported training of new waitstaff to improve service quality.
• Assisted junior waiters in developing their service techniques and knowledge.
• Ensure team follows service standards and hygiene protocols.
• Oversee table setup, cleanliness, and stock replenishment.
• Ensure adherence to hygiene and safety regulations.
• Report any issues with service, stock, or equipment to management.

• Oversee daily operations of the food and beverage department, ensuring efficient service and guest satisfaction.
• Manage and train F&B staff, delegating tasks and monitoring performance.
• Ensure adherence to health, safety, and hygiene standards, maintaining a clean and safe environment.
• Handle customer inquiries, complaints, and special requests, resolving issues promptly.
• Coordinate with kitchen and bar staff to ensure smooth service and timely food delivery.
• Monitor inventory levels, manage stock, and assist with ordering supplies as needed.
• Ensure accurate cash handling, billing, and report generation at the end of shifts.
• Famous Dave's - UAE

• Responsible for holding section in restaurant, taking food order and delivering to guest.
• Maintaining guest data.
• Maintaining reservation file and giving call to guest whenever we have any ongoing promotion.
• Meeting and resolving guest problems.
• Taking notes of guest preferences and passing to team.
• Updating guest preference data.
• Vashi - Navi Mumbai