Komal Verma
Nagpur
Summary
BY WMS Techno-Functional Consultant with strong functional knowledge in retail and e-commerce (ecom), with hands-on experience in warehouse management system (WMS) implementations and operations, especially using JDA/BY WMS, honed at Deloitte. Proven track record in optimizing warehouse operations through automation and integration, while delivering exceptional user support. Proficient in SQL and skilled in project management, I excel in enhancing system performance and driving efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BY WMS Techno Functional Consultant
Deloitte (Contracted through Quess Corp Ltd.)
Pune
07.2024 - Current
- Provided production support for over 15 sites managing food products.
- Monitored application performance metrics, identifying anomalies and potential issues.
- Created custom jobs using MOCA commands to enhance warehouse operations.
- Resolved user-raised tickets across multiple sites to ensure smooth operations.
- Installed rollouts and CCPs, maintaining application integrity and performance.
- Trained end users on new systems and features to improve usability.
- Integrated third-party applications into existing systems, optimizing functionality.
- Developed automated scripts in collaboration with WMS Integrator to boost efficiency.
BY WMS Agency Consultant
Delaplex Ltd.
Nagpur
03.2023 - 12.2023
- Collaborated with customers on functional, architectural and integration requirements
- Review reported defects from customers and guide to resolution (necessary code fix)
- Perform development activities such as coding, testing, and documenting user and technical information for the features or tools being developed
- Create, execute and review test plans to verify software quality while documenting results.
- Conducted detailed code comparisons with the 2014 version to identify and rectify issues, ensuring compatibility and system integrity
- Modified and constructed triggers, MOCA commands, and wrapper commands in accordance with the identified fixes, adhering to project specifications
- Developed page builders tailored to meet the specific requirements outlined by the reporter, ensuring a customized and efficient solution
Software Specialist
Delaplex Ltd.
08.2022 - 02.2023
- It is a Retail Logistic project for development, testing and modifications
- Collaborated with Retail Logistics Team and worked on DDA Creation, RF Menu Development and Jasper reports Creation
- Worked on back-end testing of the databases by writing SQL Queries to join the tables, verify the data, etc
- Troubleshooting and provide resolution to minor defects during development and production defects with guidance from other team members
BY WMS Techno-Functional consultant
Delaplex Ltd.
10.2021 - 07.2022
- BY WMS support project for rectifying ticket requests
- Responded to ticket requests quickly and helpfully to deliver excellent customer service.
- Understood complex business processes and corresponding data flows for improved systems support.
- Led end-user testing and documentation for reduced issues during development and rollout.
- Provided quick, reliable 1st and 2nd line support for timely ticket resolution.
- Performed root cause analysis to identify issues and limit repeat reoccurrence.
- Ran training sessions to educate staff on new software and systems for improved understanding.
Education
Master's of Computer Applications -
Datta Meghe Institute of Higher Education
07.2024
Bachelor of Computer Applications -
City Premier College
08.2020
Skills
- Expertise in MOCA commands
Management of inbound and outbound flows
Cross-docking logistics
Inventory oversight
Automation of scripts
WMS integration and issue resolution - Proficient in SQL, PL/SQL, Oracle SQL, Java, C, PHP, HTML, CSS, and XML
Domain expertise: supply chain, retail, and ecom
WMS and MOCA proficiency
Programming and scripting languages
Operating systems and utilities
- Comfortable with Linux/Unix environments, skilled in using tools like SCE Client, LextEdit, PUTTY, WinSCP, SQL Developer, and SAP implementation
- MS SQL and Oracle SQL
- Version control with Git and GitHub
- Project management with JIRA
- Service management with ServiceNow
Database management
Certification
- 7821: Supply Chain Execution (SCE) Architecture v2019.1
- 7571: Warehouse Management Strategic Concepts v2019.1
- 7870: Warehouse Management Business Readiness v2019.1
- 5701: Warehouse Management Business Readiness Series Handling Outbound in Warehouse Management: Order Processing v2020.1
- 8501: Warehouse Management - Yard Manager Role v2019.
- 8503: Warehouse Management - Receiving Manager Role v2019.1
- 8540-01: Support Series: WMS Debugging and Trouble Shooting Curriculum
Personal Information
Date of Birth: 01/05/00
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
BY WMS Techno Functional Consultant
Deloitte (Contracted through Quess Corp Ltd.)
07.2024 - Current
BY WMS Agency Consultant
Delaplex Ltd.
03.2023 - 12.2023
Software Specialist
Delaplex Ltd.
08.2022 - 02.2023
BY WMS Techno-Functional consultant
Delaplex Ltd.
10.2021 - 07.2022
Master's of Computer Applications -
Datta Meghe Institute of Higher Education
Bachelor of Computer Applications -
City Premier College
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