Summary
Work History
Education
Skills
Languages
Disclaimer
Timeline
Generic

Komal Yadav

Summary

I want to work in an organization where I can use my skills & expertise to provide value-added results, further expand my learning, and advance my career in the service business.

Work History

Relationship Manager

AU Small Finance Bank
Navi Mumbai
  • Communicated regularly with clients to understand needs, evaluate current product use, and cross-sell new products.
  • Built and maintained relationships with new and existing clients while providing a high level of expertise.
  • I contacted customers to assess their satisfaction and current needs.

Life Insurance Sales Representative

India's First Life Insurance
Navi Mumbai
  • 1 year experience in the sales department
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Manage customer relations on an ongoing basis to maximize customer retention.

Insurance Customer Service Representative

Axis Bank Teleperformance
  • 1 year. (Credit Card, Mediclaim General Insurance, LI)
  • Assisted clients with claim processing, ensuring a smooth experience during difficult times.
  • Proactively reached out to potential clients via phone calls and emails, increasing engagement rates.
  • Boosted customer satisfaction levels by resolving concerns promptly and professionally.

Education

Associate of Applied Science - Bachelor of Banking And Insurance

Laxmichand Golwala College Of Commerce
Mumbai, India
01.2020

Skills

  • MSOFFICE
  • MS CIT
  • Verbal Communication
  • Problem Resolution
  • Organizational Skills
  • Excellent communication
  • Attention to detail

Languages

English, Hindi, Marathi

Disclaimer

I hereby certify that, to the best of my knowledge and belief, the information above is accurate.

Timeline

Relationship Manager

AU Small Finance Bank

Life Insurance Sales Representative

India's First Life Insurance

Insurance Customer Service Representative

Axis Bank Teleperformance

Associate of Applied Science - Bachelor of Banking And Insurance

Laxmichand Golwala College Of Commerce

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Komal Yadav