Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Komalatha Kella

Visakhapatnam

Summary

Dynamic Process Executive with a proven track record at PATRA INDIA BPO SERVICES, adept at enhancing operational efficiency and training teams. Proficient in Java programming and Microsoft Office, I excel in document validation and customer satisfaction, consistently driving improvements and fostering collaboration to achieve organizational goals.

Overview

4
4
years of professional experience

Work History

Process Executive-2

PATRA INDIA BPO SERVICES
Visakhapatnam
04.2023 - Current
  • Coordinated with team members to streamline workflow and improve operational efficiency.
  • Reviewed and validated documents to ensure compliance with company policies.
  • Trained new employees on standard operating procedures and best practices.
  • Monitored daily operations and reported discrepancies to management for resolution.
  • Organized and maintained documents, files and records.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Office Assistant

VIZAG INDUSTRIAL CORPORATION
Visakapatnam
12.2021 - 01.2025
  • Coordinated daily administrative tasks and office operations efficiently
  • Organized and maintained office files and records systematically
  • Prepared documents, reports, and presentations using company templates
  • Managed inventory of office supplies and placed orders when needed.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.

Process Executive

KR INFOTECH
Vishakapatnam
05.2021 - 11.2021
  • Reviewed and validated documents to ensure compliance with company policies.
  • Handled customer inquiries and provided timely resolutions to enhance satisfaction.
  • Coordinated with team members to streamline workflow and improve operational efficiency.

Education

BSC - MSCS

TSR & TBK DEGREE AND PG COLLEGE
VISHAKAPATNAM
01-2021

Intermediate - MPC

ST.ANN'S Jr.college
Vishakapatnam
01-2018

Secondary Education

Bapujee Vidhyalam School
Visakapatnam
01-2016

Skills

  • Java programming
  • Skilled in Microsoft office
  • C and C

Languages

English
Upper Intermediate (B2)
B2
Telugu
Native
Native
Hindi
Elementary (A2)
A2

Accomplishments

  • Best employee of the Quater

Timeline

Process Executive-2

PATRA INDIA BPO SERVICES
04.2023 - Current

Office Assistant

VIZAG INDUSTRIAL CORPORATION
12.2021 - 01.2025

Process Executive

KR INFOTECH
05.2021 - 11.2021

BSC - MSCS

TSR & TBK DEGREE AND PG COLLEGE

Intermediate - MPC

ST.ANN'S Jr.college

Secondary Education

Bapujee Vidhyalam School

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Komalatha Kella