Sales professional with a proven record at Lauritz Knudsen Electrical & Automation, achieving an 18% increase in retail sales. Proficient in SAP ECC and Salesforce, with strong communication and relationship management skills. Focused on channel partner expansion and customer retention through strategic collaboration and innovative solutions.
Overview
15
15
years of professional experience
Work History
Retail Sales
Lauritz Knudsen Electrical & Automation
Visakhapatnam
01.2023 - Current
Independently managed retail sales and business development across Visakhapatnam, Kakinada, and Rajahmundry.
Leveraged product knowledge and upselling techniques to increase retail sales.
Identified new business opportunities in retail and SME segments.
Oversaw portfolio of over 200 SKUs, ensuring availability in key categories.
Maintained strong relationships with channel partners and key clients to boost retention rates.
Achieved 18% year-over-year growth in retail sales through customer acquisition and retention strategies.
Collaborated with cross-functional teams to ensure seamless delivery of services to channels and customers.
Marketing Manager
Electric Controls
Visakhapatnam
01.2022 - 12.2022
Directed sales and marketing initiatives targeting retailers, builders, and panel builders of LV switchgear products.
Secured favorable vendor terms to meet budget objectives.
Optimized business strategies based on targets and product specifications.
Back Office Sales
L&T Electrical & Automation
Visakhapatnam
10.2018 - 12.2021
Tracked material billing, shipping, and monitored delivery to consignees.
Liaised with internal contacts, including sales and logistics teams.
Coordinated with factories and warehouse to arrange deliveries based on inventory availability.
Managed coordination with Accounts Team regarding billing and return issues.
Resolved shipping problems, including damages, mis-shipments, and lost goods.
Adjusted accounts daily and followed up on payments with CPs.
Demonstrated excellent verbal and written communication skills.
Excelled in both independent work and collaborative team environments.
Sales/Claims Associate
IKS Health
06.2016 - 01.2018
Explaining the policies/plans benefits and closing the lead.
Creating and processing claims/plans as per Clients Requirements within TAT time.
Huddle up and update the team with new requirements and changes.
Responding to Cold Calls & Emails on priority basis with On- Shore support team.
Keep a track on daily work status and update the SDM Team.
AR Analyst
AMBS Pvt. Ltd
08.2015 - 05.2016
Working as AR Analyst in US Health Care Process.
Responsible for day-to-day activity and to keep the AR (Account Receivable) in control and handling client's problems/plans and tracking issues and update when it is resolved.
Review and follow-up action for resolution of Denied and Pending Claims.
Providing support to clients through phone calls and e-mail support.
Operation Executive
Vivek Freight & Logistics
07.2014 - 06.2015
Involvement in manager supplier quality and performance.
Working with internal clients and legal counsel in cross-functional team to meet performance.
Drafting and negotiating logistics service contracts (transportation, freight forwarding, distribution and import/export).
Responsible for daily operation of facility.
Customer support
Ciro Technologies Pvt. Ltd
05.2011 - 10.2012
Presentation of service uses and benefits.
Follow up and update for Renewal of service within TAT.
Handling Cold Calls and responding to Mails on priority basis.
Ability to work productively and effectively in a team as well as individually.
Ability to learn new technologies and challenging concepts quickly and implement them.
Education
Masters of Business Administration - Human Resource & Marketing
All Saints PG College
Visakhapatnam
Bachelor of Science -
Gayatri Vidya Parishad Degree College
Visakhapatnam
Intermediate -
Sri Chaitanya Educational Institutions
Visakhapatnam
S.S.C -
S.S.V.P (EM) School
Visakhapatnam
Skills
SAP ECC and Salesforce expertise
Organizational and time management
Workload prioritization and reliability
Retail sales and channel management
Customer relationship management
Effective communication skills
Team collaboration
Computer systems proficiency
Microsoft Office suite
Disclaimer
I hereby declare that the above furnished details are true with proven records.
Languages
English
Hindi
Telugu
Bengali
Personal Information
Date of Birth: 02/25/88
Nationality: Indian
Marital Status: Married
Languages
Telugu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Bengali
Upper Intermediate (B2)
B2
Accomplishments
Consistent Performer for FY2024
Timeline
Retail Sales
Lauritz Knudsen Electrical & Automation
01.2023 - Current
Marketing Manager
Electric Controls
01.2022 - 12.2022
Back Office Sales
L&T Electrical & Automation
10.2018 - 12.2021
Sales/Claims Associate
IKS Health
06.2016 - 01.2018
AR Analyst
AMBS Pvt. Ltd
08.2015 - 05.2016
Operation Executive
Vivek Freight & Logistics
07.2014 - 06.2015
Customer support
Ciro Technologies Pvt. Ltd
05.2011 - 10.2012
Masters of Business Administration - Human Resource & Marketing
Regional Segment Head – Building at Schneider Electric India Private Limited ( Laurtiz Knudsen Electrical & Automation)Regional Segment Head – Building at Schneider Electric India Private Limited ( Laurtiz Knudsen Electrical & Automation)