Koneru Harshita chowdary
BENGALURU
Summary
Dynamic operations manager with a proven track record of 7+ Years, excelling in strategic planning and project management. Adept at enhancing team performance and customer service standards, I leverage strong negotiation skills to drive partnership development and achieve corporate objectives. Committed to fostering growth and compliance in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AE,Operations Manager
Ambitio Technologies Pvt. Ltd
Bengaluru
08.2023 - Current
- Developed strategic plans to align with corporate goals and objectives.
- Led cross-functional teams to enhance project delivery timelines.
- Mentored junior staff, providing guidance on best practices and workflows.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed risk by developing and implementing effective risk management strategies.
- Analyzed partnership performance metrics to identify areas for improvement and growth.
- Provided training and support to internal teams on partnership processes and tools.
- Facilitated communication between partners to ensure expectations are met or exceeded.
Senior Counselor- USA & UK
Unischolars
Bengaluru
01.2023 - 07.2023
- Developed and implemented processes to ensure compliance with study protocols and SOPs.
- Monitored student progress, and provided guidance on improving study habits and test-taking strategies.
- To guide students in selecting an appropriate study abroad program that is consistent with academic requirements, objectives, and the plan of study.
- Advise applicants regarding eligibility for a variety of study abroad programs.
- Produce written materials regarding policies and procedures, program descriptions, financial aid, credit transfer, and academic considerations.
- Helping the students with visa applications and training them to prepare for the interview.
- Participated in case reviews with other staff members to evaluate client progress and determine necessary interventions.
- Collaborated with multidisciplinary teams in order to provide comprehensive care for clients.
L2, Overseas Education counselor
Yocket
Mumbai
08.2021 - 01.2023
- Provided excellent customer service and advising for 150+ students annually.
- Supported students through the financial aid process and other funding opportunities.
- Successfully Guided students in getting admission to IVY league universities.
- Advise applicants regarding eligibility for a variety of study abroad programs.
- Followup mechanism with students on a regular basis regarding the university applications.
- Supported students through the financial aid process and other funding opportunities.
Student Guidance counselor
AO Consultancy
Guntur
08.2018 - 08.2021
- Counseling the students over the study abroad options.
- Handling enquirers and getting the enrollments done.
- Filling applications to the universities.
- Interaction with University delegates. Manage Events.
- Participate in all the marketing, sales and other standard activities.
Education
MSc - Psychology
Ambedkar Open university
Guntur08.2022
MA - English
J.K.C College, ANU
Guntur07.2020
B.A - English, Economics, Political science
Acharya Nagarjuna University
Guntur07.2018
Diploma In Education - Del.ed
Bhasyam College of Elementary Education
Guntur07.2017
12th -
JKC College
Guntur07.2015
10th - CBSE
Klp public school
Guntur05.2013
Skills
- Customer relationship management (CRM)
- Planning and implementation
- Unsurpassed work ethic
- Negotiation
- Project management
- Risk management
- Customer service
- Team leadership
- Compliance standards
- Strategic planning
- Partnership development
- Project planning and development
Languages
English, Telugu, Italian, Hindi
Affiliations
- Jagriti Yatra 2024 - Participant - Jagriti Yatra is a 15-day national train journey across India that inspires and mentors young leaders by exposing them to social and business enterprises. It aims to build India through enterprise by nurturing entrepreneurial mindsets in youth.
- India Post Run 2024 - 3K run participant
- National Women Parliament 2017: Participant
Certification
- Workshop: The role of teacher in social and emotional integration in the digital era - 2024
- Workshop APA India: Workplace wellness-Mind, Body,& Spirituality-2024
- National Conference on Managing Stress, Anxiety, and Depression to Enhance Psychological Capital - Research Paper Publication: Interventions to Develop Self-Efficacy Among Students to Reduce Anxiety and Stress, 2025.
- Workshop: The role of teacher in social and emotional integration in the digital era - 2024
- Workshop APA India: Workplace wellness-Mind, Body,& Spirituality-2024
- Paper presentation- Women In contemporary Social Realm: New Predicament and Emerging Strategies- Title- Women empowerment, 2019.
- National Symposium on Emerging Communication Patterns in the Digital World - 2019
- Symposium on skill development: challenges and reforms, 2019
- State Level Soft Skills Competition, 2019
- National Symposium on Classroom Communication in the Digital Era: Approaches and Challenges, 2018
- 3rd prize in the elocution competition, 2017
- Elocution: Swachh Bharat - International Day for the Preservation of the Ozone Layer, 2017
- 3-day poster presentation, university level: pursuit of liberty, equality, and fraternity, 2014
References
References available upon request.
Timeline
AE,Operations Manager
Ambitio Technologies Pvt. Ltd
08.2023 - Current
Senior Counselor- USA & UK
Unischolars
01.2023 - 07.2023
L2, Overseas Education counselor
Yocket
08.2021 - 01.2023
Student Guidance counselor
AO Consultancy
08.2018 - 08.2021
MSc - Psychology
Ambedkar Open university
MA - English
J.K.C College, ANU
B.A - English, Economics, Political science
Acharya Nagarjuna University
Diploma In Education - Del.ed
Bhasyam College of Elementary Education
12th -
JKC College
10th - CBSE
Klp public school
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