KONSHAM LEONARDO SINGH
Imphal
Summary
HR professional with solid expertise in talent acquisition, employee relations, and performance management. Known for fostering collaborative team environments and driving results. Versatile, adaptable, and reliable with strong skills in conflict resolution, strategic planning, and communication. Ready to make significant impact by aligning workforce capabilities with organizational goals.
At Redtape, spearheaded loss prevention strategies, reducing shrinkage, and executed targeted marketing to attract new customers. Excellent in employee training and team development, enhancing store operations and staff efficiency.
Overview
7
7
years of professional experience
Work History
Human Resources Manager
Eastern Diagnostics Centre
09.2024 - Current
- Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention rates by12%
- Provided guidance on employee relations and matters of corrective action that reduced turnover rates by8%
- Managed company organizational structure, responsibilities, and staffing levels, creating strong hierarchy channels
Store Manager
Redtape
02.2024 - 08.2024
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue
- Remote
Store Manager
Madame
06.2018 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Managed inventory control, cash control, and store opening and closing procedures
- Assisted with hiring, training and mentoring new staff members
- Completed point of sale opening and closing procedures
- Improved customer satisfaction through staff training in customer service and product knowledge
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Remote
Education
Higher Secondary Education - undefined
Enlighten Knowledge
ShangakphamDiploma - Aviation Hospitality Management
Aviation Hospitality Management
Airport RoadBachelor of Arts - Geography
Liberal College
LuwangshangbamPost Graduate Diploma - Banking And Financial Management
Manipur University
CanchipurSkills
- Employee Training
- Store Merchandising
- Team Development
- Retail Inventory Management
- Store operations
- Shift Scheduling
- Problem-Solving
- Staff Management
- Cash Management
- Store displays
- Inventory Management
- Team Leadership
- Customer Service
- Customer Relations
- Leadership Development
Personal details
Date of Birth: 01/01/1998
Nationality: Indian
Marital Status: Single
Gender: Male
Religion: Hindu
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Meitei
Bilingual or Proficient (C2)
Timeline
Human Resources Manager
Eastern Diagnostics Centre
09.2024 - Current
Store Manager
Redtape
02.2024 - 08.2024
Store Manager
Madame
06.2018 - 02.2024
Higher Secondary Education - undefined
Enlighten Knowledge
Diploma - Aviation Hospitality Management
Aviation Hospitality Management
Bachelor of Arts - Geography
Liberal College
Post Graduate Diploma - Banking And Financial Management
Manipur University
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