Kopal Bhardwaj
Software Quality Tester-Manual
Noida
Summary
Experienced Quality Assurance professional with a strong background in functional, integration, and UAT testing across high-volume Agile environments. Known for clear communication, thorough requirements analysis, and effective defect management in Jira. Delivered stronger regression coverage, faster issue resolution, and more reliable release readiness.
Overview
13
13
years of professional experience
Work History
Senior Quality Assurance Engineer
Cognizant Technologies Solutions
12.2021 - Current
- Authored test cases and test data used for functional regression and integration validation.
- Interpreted requirements and mapped business rules to accurate QA coverage.
- Managed defect lifecycle in Jira by logging, tracking, and retesting prior to release readiness.
- Partnered with developers, business analysts, and product teams to resolve issues efficiently.
- Reviewed API responses and backend data using Postman and SQL queries.
- Streamlined regression suites to expand coverage and maintain test consistency.
- Coordinated agile ceremonies with clear status updates, proactive risk identification, and structured test execution planning.
- Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Delivered demonstrations of new product features and functionality to project stakeholders.
- Produced and maintained technical documentation for project reference.
- Met tight deadlines to satisfy client demands and project timelines.
- Reduced product defects by designing and executing detailed test plans, incorporating manual and automated testing methods.
Senior Quality Analyst Engineer
Conduent Business Solutions
06.2019 - 11.2021
- Executed functional, regression, and user acceptance testing across multiple systems.
- Analyzed defect trends and coordinated root-cause reviews to improve quality outcomes.
- Tracked issues in defect management tools and verified timely resolution with developers.
- Developed test cases and validation scripts for transaction processing workflows and service applications.
Quality Analyst
R1 Rcm
06.2015 - 11.2018
- Testing for the softwares used in healthcare industry
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Developed comprehensive test cases to cover wide range of scenarios, ensuring thorough coverage of all features.
Software Tester
FranConnect
10.2013 - 06.2015
- Executed functional, regression, and integration testing to validate requirements and prevent production defects.
- Automated repetitive scenarios using Selenium and QA frameworks, improving test execution consistency.
- Designed test strategies for franchise management workflows, ensuring reliable releases across web and mobile platforms.
- Developed detailed test cases and traceability coverage for CRM, reporting, and workflow features.
Education
Bachelor of Technology - Computer Science And Engineering
Gautam Budh Technical University
Lucknow 04.2001 -
12th -
DAV Public School
Saharanpur, India 04.2001 -
10th -
Delhi Public School
Haridwar, India 04.2001 -
Skills
Test design
Test case creation
User testing
User acceptance testing
Software lifecycle
Kanban framework
Test strategy
Cross-browser testing
Requirements analysis
Agile development
Agile software development
Issue tracking
Agile practices
Teamwork and collaboration
Team collaboration
Stakeholder engagement
Timeline
Senior Quality Assurance Engineer
Cognizant Technologies Solutions
12.2021 - Current
Senior Quality Analyst Engineer
Conduent Business Solutions
06.2019 - 11.2021
Quality Analyst
R1 Rcm
06.2015 - 11.2018
Software Tester
FranConnect
10.2013 - 06.2015
Bachelor of Technology - Computer Science And Engineering
Gautam Budh Technical University
04.2001 -
12th -
DAV Public School
04.2001 -
10th -
Delhi Public School
04.2001 -