Kopal Choubey
Pune
Summary
A qualified and solution-focused professional employs an analytical mindset to evaluate and improve current systems. Proven success in lowering costs and boosting efficiency. Detail-oriented while maintaining an understanding of the big picture. Responsible, passionate about delivering outstanding quality, and service. Offering over six years of experience in the industry, with a history of recognition for performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Billing Analyst (Reconciliation Expert)
BP BUSINESS PVT. LTD
Pune
11.2020 - 11.2024
- Spearhead billing processes for a diverse client portfolio, ensuring precision and punctuality in invoicing and payment collections.
- Ensured accurate and timely posting of transactions for a portfolio of more than 10,000 corporate accounts.
- Process and review invoices, ensuring accuracy and compliance with company policies, customer contracts, and relevant regulations.
- Analyse billing data and reconcile discrepancies, resolving issues in a timely manner.
- Generate detailed reports on billing activities, revenue, and outstanding receivables.
- Collaborate with cross-functional teams to streamline billing processes, and improve efficiency.
- Practice SAP PR4 ERP SSO for resolving billing invoices, credit card settlement issues, and client matters prior to and post invoice issuance.
- Train new team members on procedures and best practices, contributing to the development of a high-performing, knowledgeable team.
- Utilised advanced Excel functions to manipulate large datasets for insightful reporting.
- Implemented quality control measures for analytical processes, maintaining high standards.
- Crafted solutions to reoccurring issues by analysing root causes.
- Managed large datasets, ensuring compliance with data protection regulations.
- Wrote new manuals, definitions and SOPs guiding individual job titles on expectations and processes.
Loan support specialist
CRIF Solutions High Mark
11.2018 - 02.2020
- Manage all requests through Select Support email queue, SAIL configuration assistance Rate tables, Credit Tier Sets, Reserve Methods, etc.
- Ephesoft and Citrix for Automobile Loan Processing.
- Coordinate adjustment requests with the accounting department.
- Provide support to all clients via phone/updates email queues.
- Data authentication via consumer contact.
Education
MBA -
Amity University (ASCO)
Noida, Delhi NCR06.2013
B.COM HONORS -
IEHE (BARKATTULLAH UNIVERSITY)
Bhopal, M.P06.2009
Skills
- Billing analysis
- Cross-functional collaboration
- Data reconciliation
- MS Office Suite
- Problem solving
- Leadership
- Poised under pressure
- SAP PR4 ERP
- Analytical mindset
- Account reconciliation
- Billing systems and software
- Process improvements
- Auditing
- Information gathering
- Financial reporting
- Quality assurance testing
- Stakeholder relationship management
- Ethical practice
Certification
- Predictive Analytics through R, RIVM Institute, Bangalore
- Business Analysis using SQL, R and Agile Scrum, SimpliLearn Master’s Program
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Billing Analyst (Reconciliation Expert)
BP BUSINESS PVT. LTD
11.2020 - 11.2024
Loan support specialist
CRIF Solutions High Mark
11.2018 - 02.2020
MBA -
Amity University (ASCO)
B.COM HONORS -
IEHE (BARKATTULLAH UNIVERSITY)
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