Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
PAVAN KUMAR

PAVAN KUMAR

Bengaluru

Summary

Dynamic executive with 13+ years of experience in process transformation and automation, leading Robotic Process Automation (RPA) initiatives and managing Centers of Excellence (CoE) to enhance operational efficiency. Proven track record in developing innovative business models leveraging emerging technologies and engaging stakeholders for successful change management. Skilled in process engineering, client relations, and team mentoring, dedicated to fostering continuous improvement and delivering measurable business value.

Overview

13
13
years of professional experience

Work History

RPA Delivery Manager

Alstom Transport
Bangalore
09.2022 - Current
  • Developed innovative business models, leveraging emerging technologies and industry innovations.
  • RPA Solutions and Lifecycle Management, Change Management, Client Management, and Stakeholder Engagement, Process Engineering and Consulting, Problem Solving, and Innovation.
  • Streamlined governance processes by facilitating resource allocation for enhanced productivity and agile technology implementation.
  • Advised senior executives to foster adoption of automation initiatives, effectively managing change across the organization.
  • Identified potential roadblocks and escalated issues as necessary, ensuring successful project implementation.
  • Led a Center of Excellence (CoE) focused on automating processes, providing coaching to Citizen Developers, and managing projects from inception to delivery.
  • Led team of 15+ team members of Automation Anywhere and Power Platform.
  • Directed end-to-end efforts for the management of contingent personnel vendors.
  • Oversaw financial decisions for a complete range of Automation projects.
  • Facilitated numerous process engineering training sessions across various departments.
  • Implemented several cost-effective additions to enhance the existing RPA platform
  • Managed the end-to-end contract management with RPA Platform provider and negotiated multiple add-ons.
  • Mentored and developed junior team members, fostering a culture of continuous improvement and skill enhancement.

RPA Product Expert/RPA Manager

GSK
Bengaluru
07.2021 - 09.2022
  • Work with RPA business analyst, process owners and business to understand the as-is processes to design the automation solution with Atmost ROI
  • Responsible for delivering high quality automation/chatbot architecture design, workflows and documentation; refine workflows as part of change request and resolve issues and ensure closure
  • Mine and map process using appropriate documentation standards, identify opportunity for optimizations and recommend automation solutions
  • Collaborate with various SME's, technical & functional teams to assess, design, deploy and manage automation use-cases
  • Lead a team of architect and automation developers throughout the development process, including assessing automation opportunities, reviewing timelines, and ensuring development meets quality standards
  • Create monthly/ adhoc RPA presentations and shape messages in a manner effective for senior management
  • Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements
  • Enabling Automation Capabilities for enterprise-wide reuse (Playbooks, Reference Architecture, Products, BotStore, etc.)
  • Managing stakeholder relations and informing key stakeholders of project status (e.g
  • Compliant with internal security, risk management policies and practices, external regulatory and statutory requirements e.g
  • Liaising with the Tech Platforms team to provide support on infrastructure and global technical operations/support of the RPA platform
  • Architect, Define and Deliver in all aspects of RPA Platform including Bot development, deployment, monitoring and support
  • Defining technical approaches and solutions to business issues and requirements.

Lead RPA Business Analyst

EYGBS (India) LLP
Bengaluru
08.2015 - 06.2021
  • Conceptualizing and translating business processes into valuable technical solutions
  • Evaluate and perform RPA suitable analysis to qualify and check right fit RPA and AI/ML opportunities
  • Providing a solution to business with less investment and more ROI preparing the business case and business requirement document (BRD) and take relevant approvals from respective stakeholders
  • Facilitating the mitigation of risks and issues throughout the RPA/AI/ML deployment phase
  • Provide support to Implementation team throughout deployment of new deals during POCs and project implementation
  • Completely handled the business analyst role for one most admiring digital platform to host the automation cloud-hosted application Performed tool evaluation and feasibility to help in selecting a suitable Automation tool for RPA implementation
  • Successfully deployed 6 chatbots for customer-centric teams Implemented various project using low code development platform (Power automate, Power apps and Virtual agent)
  • Create and validate the as-is process and to-be state business processes by applying BPMS methodology
  • Developed 3 projects using ABBYY Flexi capture OCR tool
  • Able to articulate and compare alternative approaches drawing from previous engagements and recommend solutions
  • Developed business RPA ROI Dashboard for Business Leaders to track investments and returns of ROI.

Senior Procurement Specialist

Oracle India Pvt. Ltd
Bengaluru
10.2014 - 08.2015
  • Understanding client's requisition and fulfil the requisition in the form of a Purchase Order to the appropriate Supplier
  • Resolving payment issues in liaison with clients, suppliers, tactical sourcing team and Accounts Payable team
  • Negotiating rates with suppliers to achieve the best price for the company
  • Provide online training for vendors on I supplier portal access
  • Support the finance department with the accounting codification for all the charges generated for operations
  • Create, place and follow up the purchase order to confirm the accurate receiving of the material under the just in time ideology.

Procurement Specialist

GE health care
Bengaluru
05.2013 - 09.2014
  • (Under the payroll of Wipro), Bengaluru
  • Successfully coordinated and managed the smooth knowledge transfer between onsite and offshore resources at the onsite location in Europe Proactively update new learnings/process changes to client-specific processes and procedures
  • Review requisition requirements and release PO to the supplier Recognize non-catalogue purchases that should be directed to a catalogue solution
  • Proactively update new learnings/process changes to client-specific processes and procedures
  • Confirmed all requested materials are properly requisitioned, ordered, delivered and expedited to company and customer expectations
  • Work with suppliers to ensure compliance with the requirement, quality, and delivery performance.

Procurement Specialist

Siemens
Bengaluru
06.2011 - 09.2012
  • Ensures the group-wide harmonization of business partner master data between the operational IT- systems of the Siemens Groups, Regions and Operating companies
  • Controls the unambiguous and comprehensive identification of a business partner within the Siemens Group
  • Reporting the quality output of the process to the client on a fortnightly basis, Updating the training Manuals, Flow charts of the process Reporting the quality output of the process to the client on a fortnightly basis, Updating the training Manuals, Flow charts of the process.

Education

BBA - business management

Bangalore University
Bangalore
06.2011

Skills

  • RPA Solutions and Lifecycle Management
  • Change Management and Client Engagement
  • Project Management (Agile)
  • Process Engineering and Consulting
  • Problem Solving and Innovation
  • Stakeholder Management
  • Lean/Six Sigma Certification
  • Software Development Lifecycle
  • Application support
  • Continuous integration
  • Hyper Automation (IDP, AI/ML)

Websites

Timeline

RPA Delivery Manager

Alstom Transport
09.2022 - Current

RPA Product Expert/RPA Manager

GSK
07.2021 - 09.2022

Lead RPA Business Analyst

EYGBS (India) LLP
08.2015 - 06.2021

Senior Procurement Specialist

Oracle India Pvt. Ltd
10.2014 - 08.2015

Procurement Specialist

GE health care
05.2013 - 09.2014

Procurement Specialist

Siemens
06.2011 - 09.2012

BBA - business management

Bangalore University

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