Kore Thilak
Hyderabad
Summary
Dynamic Duty Manager with proven expertise in operational oversight, team coordination, and customer service. Committed to enhancing guest experiences through effective problem-solving and leadership.
Overview
4
4
years of professional experience
Work History
Duty Manager
ABR CINEMAS
VIJAYAWADA
11.2025 - Current
- Oversaw daily operations of cinema, enhancing guest experience through efficient service delivery.
- Coordinated staff schedules and managed front-of-house activities, ensuring smooth operations during peak times.
- Resolved guest concerns quickly, fostering a welcoming atmosphere and encouraging repeat visits.
- Assisted in training new team members on customer service protocols.
Duty Officer
Pvr inox
hyderabad
12.2025 - 07.2026
- Managed guest inquiries and resolved issues to enhance guest satisfaction.
- Coordinated daily tasks and operational support to ensure team efficiency.
Assistant Restaurent Manager
KFC
hyderabad
12.2022 - 11.2024
- Supported daily restaurant operations and enhanced team performance through effective collaboration.
- Developed and implemented training for new staff on service protocols and food safety standards to ensure compliance.
- Coordinated inventory management and stock replenishment processes.
- Addressed customer inquiries and resolved service-related issues promptly, contributing to customer satisfaction.
Education
BBA - Bcom Computers
Pragathi Degree Collage
Hyderabad 07-2024
High School Diploma -
Pragathi Jr Collage
Hyderabad 07-2019
Skills
- Operational management
- Leadership skills
- Staff development
- Problem solving
- Customer service
Languages
English
Beginner (A1)
A1
Hindi
Intermediate (B1)
B1
Affiliations
watching movies ,playing cricket
Timeline
Duty Officer
Pvr inox
12.2025 - 07.2026
Duty Manager
ABR CINEMAS
11.2025 - Current
Assistant Restaurent Manager
KFC
12.2022 - 11.2024
BBA - Bcom Computers
Pragathi Degree Collage
High School Diploma -
Pragathi Jr Collage