Kishore Babu Koritala
Field Operations Lead
Hyderabad
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level operations manger position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Field Operations Lead
Zomato limited
Hyderabad
08.2021 - Current
- Onboarded new temps by entering employee information into systems.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Drove operational improvements which resulted in savings and improved profit margins.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Developed team communications and information for meetings.
- Conducted research, gathered information from multiple sources and presented results.
- Carried out day-to-day duties accurately and efficiently.
Team Leader
Flipkart Supermart
Hyderabad
06.2019 - 05.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Set up and calibrated machinery to meet specific production requirements.
- Confirmed confidential budget reports remained up-to-date for manager.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Cross-trained and provided backup support for organizational leadership.
- Participated in cross-functional team-building activities.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Assisted with new hire processing and existing training programs.
- Worked with colleagues to create prototypes for designs and training materials.
Dispatching Manager
Organics Dairy form system PVT LTD
Hyderabad
01.2014 - 05.2019
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Supervisor
Hard case form systems PVT LTD
Hyderabad
06.2009 - 12.2013
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
Bachelor of Commerce - Ecommerce
Acharya Nagarjuna University
Guntur 06.2004 - 04.2007
Skills
- Operations leadership
Timeline
Field Operations Lead
Zomato limited
08.2021 - Current
Team Leader
Flipkart Supermart
06.2019 - 05.2021
Dispatching Manager
Organics Dairy form system PVT LTD
01.2014 - 05.2019
Supervisor
Hard case form systems PVT LTD
06.2009 - 12.2013
Bachelor of Commerce - Ecommerce
Acharya Nagarjuna University
06.2004 - 04.2007
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