Koteshwar Ketha

Senior Network and Cloud Engineer

Project 1-vEPC-ViL(India)

• Multiple sites handed over to the customer within SLA and zero service impact.
• Configured, monitored, and maintained cloud infrastructure such as virtual machines, networks, and Virtual Network Functions.
• Created automated scripts to deploy applications in the cloud environment.
• Assisted with troubleshooting and resolving issues related to cloud and Virtual Network Functions systems
• Provided technical guidance and support to teams in designing and deploying new applications in the cloud environment.
• Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.

Project 2-One Web (USA)

• 300+ nodes integrated in One web Network.
• 5000+ Ready for Services test cases executed.
• 200+ Resiliency/Functional acceptance test cases executed.
• 30+ New Sites integrated end to end in the One web Network.
• 100+ Airframe servers are integrated in the One web Network.
• Zero Escalation and all sites completed within SLA.

Senior Network Engineer

Project 3-ViL(India)

• Worked as Technical Shift Lead for Vodafone IND for Central NOC operations.
• Managing and guiding entire team for quick fault restoration within SLA
• Providing complete RCA to the customer every fault in the shift.

• Performed root cause analysis for various TAC problems.
• Analyzed customer requirements to recommend the most suitable TAC solutions.
• Resolved escalated service requests from customers within agreed timeframes.

• Developed and implemented security policies, standards and procedures.
• Configured firewalls and network access control lists to secure the organization's networks.
• Monitored network performance and troubleshooted any issues that arose.
• Provided technical support to users experiencing difficulties with their networks.
• Monitored system performance to promote network speed, availability and reliability.

• Provisioning & Troubleshooting of Circuits/ Services as per customer requirement on day-to-day basis received through internal CRM software (Clarity) requested by planning
• Guiding & preparing the network MOP for juniors to be executing in PLANNED EVENTS Coordinating with planning team for unforeseen provisioning related issues & resolving the same
• Testing the configured customer services L3VPN/L2VPNs/Internet to the deliverable parameters (SLA) before handing them for further support to NNOC
• Performing critical planned events and migration on the existing services and ensuring that the activity is completed in stipulated time frame with the services being restored to normal
• Above mentioned configuration & testing of services done on Core supported on JUNIPER routers and access supported on Cisco/ Maipu routers
• Optimizing the traffic flow through the core routers by altering the paths whenever traffic congestion is encountered on specific links
• Network provisioning for Data communication network (DCN) providing visibility and manageability of all the network elements at NNOC
• Performing scheduled migrations to incorporate new network elements or for change in topology of the DCN network compliant with the vendor guidelines
• Documentation of the RDN (Reliance Data Network) & DCN (Data Communication Network) & maintenance of Weekly Provisioning Reports as per ISO standards tracking network changes as well as customer links
• Providing live supports to Wireless Data, VPN services for customer across India, maintaining maximum network uptime to the satisfactory end user services.

• TELUS is the one of the TIER3 ISP in Canada, Our Team is giving remote support to designing the WAN, MPLSVPN, Internet using various technologies like MPLS, BGP, and ADSL
• Design, configuration, and operations of TELUS IP/MPLS data communications commercial network, specifically focusing on MPLS L3 VPN Design
• Perform testing of QoS (CBWFQ, WRED, CAR, and CB Policing etc.), MPLS (VPNs) and new Cisco IOS features before deploying them in production environment
• Performed IOS and hardware upgrades on Cisco devices as necessary
• Develop the design strategies according to customer needs
• Develop and maintain Network documentation and procedures as necessary
• Configuring BGP, QOS on Cisco & Juniper Routers Router
• Troubleshooting BGP, MPLS VPNs Customer END to END
• Configuring & implementing RIP, OSPF, EIGRP, Access-lists for the customer requirement.

• Performing network implementation & Maintenance, providing hands on support to Telsima Products, Cisco switches & routers Various NMS tools
• Have been supporting ISP, MAN and WAN
• LAN, MAN & WAN level 1 support (diagnose and troubleshoot layer 1, 2, 3 problems) Monitor Network using what’s up Gold, Putty, Remedy, NMS
• Trouble shooting Base stations connectivity IDU, ODU, Access switch, Building switches, Micro pop, Major pop, Mega pop Through Putty & NMS server
• Responsible for network performance utilization, security monitoring Through MRTG Graphs
• Allowing VLANS and configuring trunk on Fast-Ethernet channel, E1 lines, Fiber Connectivity between switches
• Implemented SNMP on Cisco routers to allow for network management
• Performed Level 2 problem determination and escalation to Systems Dept or vendors.

• Technical Monitoring the health, Maintenance & ensuring 100% up time WAN Connectivity equipment’s connected to other locations to provide inputs and evaluate products as per customer requirements to enhance network Performance
• Configuration & Maintenance of Leased Lines and its Backup lines ISDN
• Upgrading & Backup & Restoring Router IOS
• Configuration VLAN with Cisco Catalyst 1900&2950 Switches Managing and Administering WinNT servers Pdc & Bdc
• Configuring and Managing windows-based pcs
• Troubleshooting of all desktops related problems and Network Connectivity Taking Application Backups & Restoring
• Maintaining district server for Ration Card Project
• Maintaining Laser Jet hp 2500, 1020 & Ink jet & Network printers.