Kourtney Cottom
Terre Haute
Summary
Compassionate mental health professional with expertise in crisis intervention, patient monitoring, and individualized service planning. Committed to enhancing patient independence and fostering collaborative relationships.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Mental Health Technician
Union Health
Terre Haute
07.2025 - Current
- Monitored patient behaviors and reported changes to nursing staff.
- Maintained a safe and clean environment for all patients.
- Assisted in daily living activities for patients, promoting independence.
- Documented patient progress and behavioral observations accurately.
- Responded promptly to patient needs and concerns throughout shifts.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Case Manager
Raintree Consulting
Terre Haute
05.2023 - 10.2025
- Coordinated client intake assessments to identify needs and appropriate resources.
- Developed individualized service plans to address client goals and challenges.
- Facilitated case meetings with clients and service providers for effective support.
- Monitored client progress and adjusted care plans as necessary for improvement.
- Maintained accurate case documentation in compliance with organizational policies.
- Provided crisis intervention and support during emergencies or critical situations.
- Collaborated with community agencies to ensure comprehensive service delivery.
- Educated clients about available resources and support services in the community.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Patient Care Technician
Union Health
Terre Haute
03.2020 - 12.2023
- Assisted patients with daily activities and personal care needs.
- Monitored vital signs and recorded patient information accurately.
- Collaborated with nursing staff to ensure quality patient care.
- Communicated effectively with patients to address concerns and questions.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
CNA
Meadows Manor North
Terre Haute
10.2019 - 07.2020
- Assisted residents with daily living activities and personal care needs.
- Maintained a clean and safe environment for residents at Meadows Manor North.
- Documented patient information accurately in electronic health records system.
- Provided emotional support and companionship to residents during daily interactions.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Preschool Teacher
small world learning center
Terre Haute
01.2017 - 10.2019
- Developed engaging lesson plans based on early childhood education principles.
- Facilitated daily activities promoting social, emotional, and cognitive development.
- Collaborated with parents to support children's learning and growth.
- Created a safe and nurturing classroom environment for children.
- Implemented behavior management strategies to promote positive interactions.
- Organized educational materials and resources for classroom use.
CNA
Signature HealthCARE
Terre Haute
10.2018 - 04.2019
- Assisted residents with daily living activities and personal care needs.
- Collaborated with team members to ensure quality care for all residents.
- Documented patient information accurately in electronic health records system.
- Provided emotional support and companionship to residents during daily interactions.
Education
Bachelor of Science - Human Services
Saint Mary-of-the-Woods College
West Terre Haute, IN05-2023
Associate of Applied Science - Human Services
Ivy Tech Community College of Indiana
Terre Haute, IN05-2020
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College of Indiana
Terre Haute, IN05-2020
High School Diploma -
Terre Haute North Vigo Highschool
Terre Haute, IN05-2016
Skills
- Patient care coordination
- Crisis intervention
- Behavioral monitoring
- Service planning
- Community collaboration
Certification
- BLS
Timeline
Mental Health Technician
Union Health
07.2025 - Current
Case Manager
Raintree Consulting
05.2023 - 10.2025
Patient Care Technician
Union Health
03.2020 - 12.2023
CNA
Meadows Manor North
10.2019 - 07.2020
CNA
Signature HealthCARE
10.2018 - 04.2019
Preschool Teacher
small world learning center
01.2017 - 10.2019
Bachelor of Science - Human Services
Saint Mary-of-the-Woods College
Associate of Applied Science - Human Services
Ivy Tech Community College of Indiana
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College of Indiana
High School Diploma -
Terre Haute North Vigo Highschool