Koushik Kumar Ghosh
Project Lead RPA
Summary
I am a skilled professional with expertise in Robotic Process Automation, version control, cloud computing, programming, DBMS, and web technologies. He has held significant roles such as Project Lead and Senior Engineering Lead at Persistent Systems, where I have developed intelligent automation solutions and solved complex issues. Having experience with tools such as UiPath, NICE, Git, SVN, Azure Git Repositories, Azure, AWS, C#, Python, Ms SQL Server, MySQL, HTML, JavaScript, and Asp.Net. I am perusing a Master's degree in Computer Science from Liverpool John Moores University and completed a Post-graduate Diploma in Software Development from the International Institute of Information Technology Bangalore. I am seeking opportunities to apply his skills and contribute to the success of organizations. My ability to design and develop RPA solutions, troubleshoot production issues, and create reusable components makes a valuable asset to any team. Talented Project Lead with strengths in client management and problem-solving. Highly effective at managing multiple, concurrent projects. Energetic Project Leader with 6+ years background in project leadership. Talented in coordinating internal resources for the flawless execution of detailed projects. Adept in monitoring performance by utilizing appropriate tools and techniques.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Project Lead
Persistent Systems
1 2024 - Current
- Led the creation of detailed Process Design Document (PDD) and Solution Design Document (SDD) for Robotic Process Automation (RPA) solutions, ensuring accurate and comprehensive documentation of project requirements and specifications
- Developed and designed intelligent automation solutions, leveraging advanced technologies and best practices to optimize business processes and enhance operational efficiency
- Actively contributed to code development and maintenance, pushing high-quality code into Azure Git Repos and deploying it using Azure pipelines
- Mentored and provided guidance to junior developers, resolving complex technical issues and fostering their professional growth and development
- Created reusable components and Library projects, streamlining development processes and promoting code reusability across projects
- Conducted technical interviews for hiring new resources, evaluating their skills and expertise to ensure the recruitment of top talent
- Maintained consistent formatting and style in all documentation and code, ensuring clarity and professionalism
- Diligently proofread all documentation and code, identifying and correcting any errors or inconsistencies.
- Partnered with project team members to identify and quickly address problems.
- Improved customer satisfaction by effectively communicating with stakeholders and ensuring timely resolutions to their concerns.
- Implemented change management processes that minimized disruptions during critical transition phases of projects.
- Communicated project updates to stakeholders at all levels.
- Streamlined project workflows by implementing agile methodologies, enhancing team productivity and reducing overall project completion time.
- Led cross-functional teams to successfully complete IT projects.
- Created and implemented contingency plans to address potential risks.
- Evaluated project risks and implemented appropriate mitigation strategies, resulting in reduced downtime and cost overruns.
Senior Engineering Lead
Persistent Systems
03.2022 - 12.2023
- Led the creation of detailed PDD (Process Design Document) and SDD (Solution Design Document) for RPA (Robotic Process Automation) solutions, ensuring accurate and comprehensive documentation of project requirements and specifications
- Developed and designed intelligent automation solutions, leveraging advanced technologies and best practices to optimize business processes and enhance operational efficiency
- Actively contributed to code development and maintenance, pushing high-quality code into Azure Git Repos and deploying it using Azure pipelines
- Mentored and provided guidance to junior developers, resolving complex technical issues and fostering their professional growth and development
- Created reusable components and Library projects, streamlining development processes and promoting code reusability across projects
- Conducted technical interviews for hiring new resources, evaluating their skills and expertise to ensure the recruitment of top talent
- Maintained consistent formatting and style in all documentation and code, ensuring clarity and professionalism
- Diligently proofread all documentation and code, identifying and correcting any errors or inconsistencies.
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
RPA Developer
Apar Technologies
01.2021 - 02.2022
- Designed and developed robust RPA solutions in UiPath, streamlining business processes and improving operational efficiency
- Troubleshot and resolved production issues promptly, minimizing downtime and ensuring uninterrupted workflow
- Managed the deployment and updates of assets, machines, robots, and environments in UiPath Orchestrator, ensuring smooth execution of automation processes
- Identified challenges and developed reusable components in UiPath, contributing to increased productivity and efficiency across the team
- Mentored and assisted team members in resolving critical issues, fostering a collaborative and supportive work environment
- Prepared and delivered informative and engaging PowerPoint presentations, effectively communicating complex concepts and project updates to stakeholders
- Maintained clear and concise documentation of RPA solutions and processes, facilitating knowledge sharing and seamless collaboration
- Demonstrated a commitment to continuous learning and improvement, staying updated with the latest advancements in RPA technology and best practices.
- Reduced manual effort required in data processing by automating key business processes using RPA tools.
- Tuned systems to boost performance.
Senior Engineer
Servion Global Solutions
06.2019 - 12.2020
- Reviewed and analyzed Business Requirement Documents (BRD), Standard Operating Procedures (SOPs), and Process Design Documents (PDD) to gain a comprehensive understanding of business processes
- Created detailed Software Design Documents (SDD), Technical Solution Documents (TSD), and Proof of Concepts (POCs) to guide the development and implementation of Robotic Process Automation (RPA) solutions
- Developed and designed RPA solutions for various business processes, streamlining operations and improving efficiency
- Resolved complex issues and debugged software, ensuring the smooth functioning of RPA solutions and minimizing disruptions
- Created reusable components and Library projects, optimizing development time and promoting consistency across projects
- Maintained consistent formatting and style in all documentation, ensuring clarity and ease of understanding for stakeholders
- Collaborated with cross-functional teams to identify and address business needs, aligning RPA solutions with organizational goals
- Conducted thorough testing and quality assurance to validate the functionality and reliability of RPA solutions before deployment.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
- Reduced production downtime by developing comprehensive maintenance plans and training staff on preventive measures.
Technical Consultant RPA
Thakral One
02.2019 - 05.2019
- Created business requirement documents (BRD) and process design documents (PDD) for various processes, ensuring clear and comprehensive documentation of project requirements
- Developed and designed robust and scalable RPA solutions, streamlining business processes and improving operational efficiency
- Conducted thorough testing and debugging of RPA solutions, resolving complex issues and fixing bugs to ensure smooth and error-free functionality
- Created reusable components and library projects, promoting code reusability and enhancing development efficiency
- Collaborated with cross-functional teams to gather requirements and provide technical consultation, ensuring alignment between business needs and RPA solutions.
Integration Analyst
OnProcess Technology
10.2018 - 02.2019
- Reviewed and analyzed standard operating procedures (SOPs) and processing documents for various business processes, identifying areas for improvement and optimization
- Created comprehensive business requirement documents (BRDs) and proof of concepts (POCs) to effectively communicate project objectives and deliverables
- Developed and designed robust robotic process automation (RPA) solutions, streamlining business processes and reducing manual effort by 50%
- Leveraged VBA macros and .NET desktop applications to automate repetitive tasks, improving efficiency and accuracy
- Resolved complex issues and bugs, ensuring smooth operation of automated processes and minimizing downtime
- Developed reusable components and Library projects, enhancing development efficiency and promoting code reusability
- Maintained clear and concise documentation of all automation projects, facilitating knowledge sharing and seamless collaboration with team members
- Diligently tested and validated all automation solutions, ensuring they met quality standards and delivered the desired outcomes.
Automation Analyst
Wipro Ltd. - India
10.2011 - 10.2018
- Reviewed Business Requirement Documents (BRD), Standard Operating Procedures (SOPs), and Process Design Documents (PDD) to gain a comprehensive understanding of business processes
- Created Software Design Documents (SDD), Technical Solution Documents (TSD), and Proof of Concepts (POCs) to outline the development and implementation of Robotic Process Automation (RPA) solutions
- Developed and designed RPA solutions for various business processes, resulting in increased efficiency and reduced manual effort
- Created and deployed VBA macros and .NET desktop applications to automate repetitive tasks and improve productivity
- Resolved complex issues and bugs, ensuring smooth operation of automated processes and minimizing disruptions
- Developed reusable components and Library projects, promoting code reusability and standardization across projects
- Maintained clear and concise documentation of all development activities, facilitating knowledge transfer and collaboration among team members
- Demonstrated a strong attention to detail and accuracy, ensuring the quality and reliability of all developed solutions.
Education
Master's degree - Computer Science
Liverpool John Moores University
06.2022 - 05.2024
Post-graduate Diploma in Software Development - undefined
International Institute of Information Technology Bangalore
08.2023 -
GNIIT - Computer Software Engineering
NIIT
04.2008 - 05.2012
Bachelor of Science - BS - Information Technology
Kuvempu University
04.2008 - 05.2011
Skills
UiPath
NICE
Git
SVN
Azure Git Repositories
Azure
AWS
C#
Python
Ms SQL Server
MySQL
HTML
JavaScript
AspNet
MS SQL Server
My SQL
Docker
Kubernetes
Jenkins
Terraform
Ansible
Azure DevOps
Multitasking
Time Management
Written Communication
Process Improvement
Certification
Developer v1.0 certificate(UIARD)
Timeline
Post-graduate Diploma in Software Development - undefined
International Institute of Information Technology Bangalore
08.2023 -
Master's degree - Computer Science
Liverpool John Moores University
06.2022 - 05.2024
Senior Engineering Lead
Persistent Systems
03.2022 - 12.2023
RPA Developer
Apar Technologies
01.2021 - 02.2022
Senior Engineer
Servion Global Solutions
06.2019 - 12.2020
Technical Consultant RPA
Thakral One
02.2019 - 05.2019
Integration Analyst
OnProcess Technology
10.2018 - 02.2019
Automation Analyst
Wipro Ltd. - India
10.2011 - 10.2018
GNIIT - Computer Software Engineering
NIIT
04.2008 - 05.2012
Bachelor of Science - BS - Information Technology
Kuvempu University
04.2008 - 05.2011
Project Lead
Persistent Systems
1 2024 - Current