Results-oriented Operations Leader with over 3 years in end-to-end operations, distributor management, and international market expansion. Expertise in optimizing costs and aligning supply chain execution with commercial growth, while leading large teams and strengthening partner networks. Accomplished Business Development Manager skilled in directing sales and marketing initiatives to drive scalable, profitable operations across global markets.
Overview
5
5
years of professional experience
Work History
Operations & Business Development Manager
Nature’s Wellness
Sri Lanka
01.2023 - Current
Lead 50+ member cross-functional team across operations, supply chain, and commercial functions
Oversee distributor network across 12+ international markets ensuring product availability and revenue continuity
Direct procurement, production coordination, logistics, warehousing, and distribution
Managed 8-10 international shipments monthly, prioritizing efficiency and service levels
Manage shipment value exceeding USD 200K+ across 9 SKUs
Improved operational turnaround time by ~23% through process optimization and planning controls
Conducted quarterly cost reviews and vendor negotiations, enhancing margins
Analyzed sales & operational KPIs to inform demand planning and support growth strategy
Supported expansion into Australia, New Zealand, Europe, USA, Canada
Export Executive
Future Ascent General Trading LLC
Dubai
01.2021 - 01.2023
Executed full export lifecycle, ensuring compliance with documentation, customs clearance, and freight coordination
Negotiated freight rates and optimized shipment planning to reduce logistics costs
Coordinated suppliers, forwarders, and distributors to achieve timely deliveries
Maintained trade compliance while enhancing distributor relationships
Education
MBA - Business Administration And Management
University of Central Lancashire
Lancashire, United Kingdom
05-2021
Bachelor of Technology - Civil Engineering
SRM University
Chennai, India
05-2018
Skills
Operations strategy and business development
Distributor and channel management
Supply chain optimization
Cost reduction strategies
Vendor negotiation
Market expansion initiatives
International trade expertise
KPI and sales analysis
Process improvement methodologies
Team leadership
Tools And Systems
MS Excel (reporting, data analysis, pivot tables, tracking dashboards)
Operations & Business Development Manager at Budget Social Media Dubai – DMCCOperations & Business Development Manager at Budget Social Media Dubai – DMCC