Koushik Muralidhar
Nagamangala
Summary
Dynamic Sales Executive with proven expertise at Insurance Smart Zone in CRM management and lead generation. Successfully enhanced customer satisfaction through effective complaint resolution and training junior staff. Adept at sales forecasting and account management, consistently driving results and fostering strong client relationships.
Overview
3
3
years of professional experience
Work History
Sales Executive
Insurance Smart Zone
Nagmangala
06.2022 - 02.2025
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Trained junior sales staff on techniques for improving customer service experience.
Education
(B.COM) - Taxation
Vidhyashrama Degree College
Mysuru03-2018
Skills
- CRM management
- Lead generation
- Sales forecasting
- Customer service
- Account management
Accomplishments
- During the +2 volleyball match at the state level, we got 1st place
- Got awarded for sales target achievement during the past co.
Languages
kannada
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Timeline
Sales Executive
Insurance Smart Zone
06.2022 - 02.2025
(B.COM) - Taxation
Vidhyashrama Degree College
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