Summary
Overview
Work History
Education
Skills
continuous Improvement
Timeline
Generic

Koushik Tali

Summary

Proven Business Analyst with a track record of delivering complex projects at Shell, showcasing expertise in Agile Methodologies and Stakeholder Management. Excelled in integrating POS systems, automating payment processes at ANZ, and driving significant improvements in project delivery and system efficiency. Demonstrates strong analytical thinking and problem-solving skills, ensuring project success and stakeholder satisfaction.

Overview

12
12
years of professional experience

Work History

Business Analyst | Site Systems

Shell
10.2018 - Current
  • Project Ownership: Led end-to-end delivery of hardware and software projects, including POS and head office application changes related to loyalty initiatives.
  • Agile Delivery: Adapted project workflows to prioritize iterative development and responsiveness to changing requirements, enhancing team agility and project outcomes.
  • Subject Matter Expertise: Served as the site system SME, overseeing the integration of POS with the loyalty system and necessary changes in the IT landscape.
  • Multi-hatted for challenging assignments such as Integration, Retail Application Tester (UAT & SIT), Project Coordinator, Business Analyst, Release, Pilot, and Deployment.
  • Used JIRA and Azure DevOps to track project deliverables.
  • Architecture Collaboration: Worked with the architecture team to align project goals with comprehensive site architecture.
  • Requirement Traceability: Ensured requirements were traceable from business needs through UAT, pilot phases, and scope changes to the final solution.
  • Risk Management: Identified project priorities, dependencies, conflicts, and risks, implementing mitigation strategies.
  • System Integration Testing (SIT): Led SIT by finalizing test cases and managing bug fixes.
  • User Acceptance Testing (UAT): Facilitated UAT with business stakeholders, securing sign-off on developed features and functionalities.
  • Data Migration: Effective data migration ensures that data remains accurate, accessible, and secure during transitions between systems.
  • Pilot Site Decision: Collaborated with the operations manager to select the pilot site.
  • Deployment Management: Planned and managed mass deployment activities, coordinating with fleet, payments, and NFR teams.
  • Stakeholder Communication: Managed stakeholder relations and communicated with senior management.
  • Post-Production Support: Addressed change requests and resolved queries after production launch.

Change Analyst | Singapore payments

ANZ (Australia & Newland Bank)
08.2012 - 09.2018
  • Project: manual payments automation to doc flow
  • Templet standardization within the bank
  • Working with vendor in Creation of electronic form, through bar code scanner
  • Responsible for end-to-end payment flow
  • Co-ordinating with developers to map the fields from e-form to SWIFT standard format
  • Preparing and verifying test cases
  • Capturing defects in JIRA and getting it fixed through venders
  • Deciding the workaround if some payments cannot be processed thought the automation
  • Ensure the IRM and compliance approval is in place
  • Adhering to swift standards
  • Ensure the process is in line with Singapore legal requirement
  • Training operations to use the automation tool

Education

MBA - finance

Bangalore university
01.2012

Skills

  • Analytical thinking
  • Stakeholder management
  • Problem solving
  • Agile methodologies
  • Process Modeling
  • Documentation
  • Data analysis
  • Product Road mapping
  • Technical Proficiency

continuous Improvement

Setup of Oman Rigs in Bangalore to enable testing from Bangalore, $35800 L2 Savings through FLI ($71600 by two resources)

Timeline

Business Analyst | Site Systems

Shell
10.2018 - Current

Change Analyst | Singapore payments

ANZ (Australia & Newland Bank)
08.2012 - 09.2018

MBA - finance

Bangalore university
Koushik Tali