Kousik Dey
Server Administrator
Kharagpur
Summary
I want to show my experience in Server Administrator field and want to use my educational background to fulfill job desire. Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making.8 years of progressive IT experience.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Server Administrator
INNORIC SOLUTION PVT LTD
kolkata
2018.08 - Current
- As Contai co-operative bank project, Contai,
- Experience in Data Centre administration/ System Administration in Windows/Linux
- Strong Windows Linux Fundamentals, good understanding on the various subsystems (memory, storage, networks, etc.)
- Basic knowledge of DNS, TCP/IP, Routing, HA Load Balancing.
- Monitoring and performing on-going maintenance on servers and network equipment
- Monitor and resolving issues of backup failures in HP Data protector
- Worked on HP Data Protector Version 9.05 and 10.40
- Install, troubleshoot, and maintain server, networking, and storage systems in a multi-platform environment
- Performs complex software/hardware troubleshooting, patches and re-installations in cooperation with the Admin teams and in accordance with the change control process
- Managing Trend micro-Apex one server and agent
- Configure 3PAR storage and provide LUN in share server
- Managing Hyper-v and Vmware esxi hypervisor in data center
- Managing 40 VM in hyper v manager and v center server
- Managing Blade Server c7000 series ü Maintaining BL 420c ,465c, 660c Gen8 server
- Also maintain and monitor Hpe 3 Par storage and service processor
- Maintained applications to keep software current with necessary software updates and upgrades.
Wintel Engineer
TECHNOSOFT SERVICES PVT.LTD
Jajpur
2016.09 - 2018.06
- Supporting as Hewlett Packard Enterprise, TATA STEEL Project,
- Used VMware vMotion to eliminate application downtime from planned server maintenance by migrating running virtual machines between hosts
- Created clones from existing VMs (both live and powered-off)
- Deployed several VMs from Templates and customized their configurations as-needed
- Responded to server down alerts in a timely manner and brought them up via HP iLO/ Dell DRAC
- Participated in regular 24x7 on-call rotations and coordinated with the offshore team for night-time scheduled activities
- Monitor and resolving issues of backup failures in HP Data protector
- Worked on HP Data Protector Version 8.0, 8.1 and 9.05
- Handles Active directory, Domain controller, IIS etc
- Implementing, Managing, and Maintaining a Windows Server Network Infrastructure
- Install new software releases, system upgrades, evaluate and install patches and resolve software related problems
- Demonstrated Root Cause Correct Action analysis, report generation, and presentation to customers
- Demonstrated experience using an ITIL based ticketing systems
- Takes responsibility of 206 servers as a whole
- Install, maintain and manage McAfee Security Center package
- And Trend micro office scan Responsible for restoration check in different servers as downtime available
- Responsible for collecting different windows event logs as required
- Responsible for collecting different logs like IML, Active Health System log, Array discrete Utility log, Array
- Configuration Utility log, Online diagnostic tool to trouble shoot the problem Responsible to upgrade the firmware of the server
- Handles user id management, script deployment for server performance monitoring
- Managing HP ProLiant DL360, DL380, DL320, ML110, ML350 and IBM system x3650, Dell T620,T420
- Coordination with TS team for any part replaces and new part installation
- Configure and Manage Handling all Application Software Like,-Lotus, Citrix, Autocad, Naviswork etc
Customer Support Engineer
Hitachi Systems Micro Clinic Pvt. Ltd, India PVT LTD
Kolkata
2014.02 - 2016.07
- User Setup - Added user I.D.s; set-up printers; Mobile; Internet/Proxy server; Data directories; special software, etc
- Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues.
- Created user accounts and assigned permissions.
- Responsible for third-level support for all Desktop related issues Installation & Maintenance, OS o
- Application Software installation and Maintenance, Computer Hardware Troubleshooting o Configuring IP Avaya Phone
- Handling all Application Software Like-CRM, Citrix,
- Navision, Amadeus etc
- Blackberry Enterprise configuring
- call monitoring and asset management
IT Executive
Tatwa Technologies Ltd
Kolkata
2013.01 - 2014.02
- Prepared the environment for deployment of Windows Server 2003
- Installed, configured, and troubleshoot windows Server 2003
- Implemented and managed IP Addressing; configured TCP/IP Addressing on a server
- Configuring DHCP server and user profile, roaming profile ü Configuration and troubleshooting system hardware, Thin Client
- Configuration Symantec Antivirus server
- Call monitoring and Assets management
- Net InfoTech system(network support)
- Analyzed financial investment in IT systems, potential return on investment and impact on productivity.
Field Engineer
Net infotech
Kolkata
2011.10 - 2012.04
- Responsible for third-level support for all network related issues
- Implemented and managed IP Addressing; configured TCP/IP addressing on a server
- Provided deployment end user support for Windows XP, MS Office 2003 and other desktop software
- Assisted in developing plans, strategies and solutions for the design of a new stable and secure desktop, and for the migration of users and services from the current infrastructure into the new design
- LAN Administration: added users; printers; removed users; controlling Access, Assets Handling.
- Monitored construction methods and installations, inspection and testing processes.
Desktop Support
Bajaj Allianz Insurance Co Ltd
Kharagpur
2010.03 - 2011.09
- User Setup - Added user I.D.s; set-up printers; Mobile; Internet/Proxy server; Data directories; special software, etc
- Provided connectivity (LAN, Internet) troubleshooting and
- support for approximately 500 users
- Administered/provided troubleshooting for Thunderbird and MS Outlook.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware, devices, and software to set up work stations for employees.
Education
B.A - History
NSOU
Kharagpur 2010.06 - 2013.08
H.S Gobordhanpur High School. W.B.C.H.S
Paschim Medinipur 2006.03 - 2008.04
No Degree - Secondary Education
Secondary Madpur High School. W.B.B.S.E
No Degree - MCITP
Dharmesh Jain Institute
KolkataDiploma - Software DOS, Windows
CMC
Howrah 2011.06 - 2011.09
Diploma - H/N Hardware & Networking
CMC
Howrah 2009.05 - 2010.06
No Degree - Certificate in Computer Application
RS Instute
HowrahSkills
Hardware and software monitoring
undefinedAffiliations
Extensive experience in installation, administration and networking in various environments. Thorough knowledge of Windows XP; Windows vista; Windows7; Windows Server 2008; windows server 2012, Windows server 2016 & 2019, Installing and configuring VMware ESXi. Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS. Knowledge in Call Monitoring and Assets Handling. Operating System:- VMware ESXi.Microsoft windows server 2008.and windows server 2012.2016.2019 .Software: - MS Office 365,Veeam Backup;Trend Micro, Symantec,Mcafee; Remote Console, Email (Outlook Thunderbird), tally. Etc. Hardware: - Electronic & Digital System,All kind of server Hardware like(Blade, Rack, Tower)
Certification
MCTS 70-640
Timeline
Server Administrator
INNORIC SOLUTION PVT LTD
2018.08 - Current
Wintel Engineer
TECHNOSOFT SERVICES PVT.LTD
2016.09 - 2018.06
Customer Support Engineer
Hitachi Systems Micro Clinic Pvt. Ltd, India PVT LTD
2014.02 - 2016.07
IT Executive
Tatwa Technologies Ltd
2013.01 - 2014.02
MCTS 70-640
2012-05
MCTS 70-642
2012-05
Field Engineer
Net infotech
2011.10 - 2012.04
Diploma - Software DOS, Windows
CMC
2011.06 - 2011.09
B.A - History
NSOU
2010.06 - 2013.08
Desktop Support
Bajaj Allianz Insurance Co Ltd
2010.03 - 2011.09
Diploma - H/N Hardware & Networking
CMC
2009.05 - 2010.06
H.S Gobordhanpur High School. W.B.C.H.S
2006.03 - 2008.04
No Degree - Secondary Education
Secondary Madpur High School. W.B.B.S.E
No Degree - MCITP
Dharmesh Jain Institute
No Degree - Certificate in Computer Application
RS Instute
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