Koustubha R
Quality Assurance Analyst
Hyderabad,India
Summary
Dynamic Quality Assurance Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical skills to document and troubleshoot errors. Advanced knowledge of test case management and defect tracking tools to support test processes.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
12
12
Certifications
Work History
Quality Assurance Analyst
Electronic Arts India Pvt Ltd
Hyderabad, India
03.2022 - Current
- Fixed identified issues to improve workflows.
- Analyzed and tested different builds to identify, trace and help resolve bugs.
- Created and achieved product quality objectives and met product specifications.
- Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.
- Mentored and coached team members on QA topics and strategies.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
- Devised cohesive test plans for projects using advanced testing technologies.
- Participated in requirements and used case reviews.
- Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
- Designed, documented and executed test scenarios to identify software bugs.
- Adhered to standardized software quality assurance best practices, policies and processes.
- Wrote and maintained detailed internal documentation on developed systems.
- Reported progress, test metrics and results to project stakeholders.
- Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
- Examined events in application log management and monitoring tool to identify root causes for failures.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Documented testing procedures for developers and future testing use.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Tracked, prioritized and organized defects with Jira, working with development team to facilitate timely corrections.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Senior Quality Assurance Tester
Electronic Arts India Pvt Ltd
Hyderabad, India
01.2021 - 02.2022
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing a QA perspective.
- Completed in-depth usability testing on Windows, Android, and iOS mobile devices.
- Developed and maintained defect databases for known issues.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Advised developers on problems with databases, performance and other issues.
- Incorporated delivery requirements into planning of testing schedules.
- Tracked, prioritized and organized defects with Jira, working with the development team to facilitate timely corrections.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Delivered services to customer locations within specific timeframes.
- Designed easy-to-understand testing protocols for distribution to untrained personnel, incorporating corporate standards and regulatory guidelines.
- Identified and evaluated recurring problems in assigned product tests, providing detailed documentation of issues for amelioration efforts.
- Escalated issues discovered during QA testing, facilitating rapid resolution by supplying detailed information on fault parameters and replicability.
- Conducted data review and followed standard practices to find solutions.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Performed routine maintenance and calibration on testing equipment.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Provided training to over 25 onboarding team members in 5 years.
Quality Assurance Tester 2
Electronic Arts India Pvt Ltd
Hyderabad, India
02.2019 - 01.2021
- Created and executed software test plans, test cases and test scripts to uncover, identify and document software problems and causes.
- Conducted software compatibility tests with programs, hardware, operating systems or network environments.
- Provided technical support during software installation and configuration.
- Troubleshot with end-users and development teams to reproduce, investigate and debug software.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Advised developers on problems with databases, performance and other issues.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Developed and maintained defect databases for known issues.
- Documented testing procedures for developers and future testing use.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Interacted with software application developers and customer service teams to clarify design specifications, test requirements and address defect resolutions.
Quality Assurance Tester
Electronic Arts India Pvt Ltd
Hyderabad, India
05.2017 - 01.2019
- Designed easy-to-understand testing protocols for distribution to untrained personnel, incorporating corporate standards and regulatory guidelines.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Identified and evaluated recurring problems in Product tests, providing detailed documentation of issues for amelioration efforts.
- Escalated issues discovered during QA testing, facilitating rapid resolution by supplying detailed information on fault parameters and replicability.
- Conducted data review and followed standard practices to find solutions.
- Created testing protocols to be used across product lines.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Interacted with software application developers and customer service teams to clarify design specifications, test requirements and address defect resolutions.
- Created and executed automated software test plans, test cases and test scripts to uncover, identify and document software problems and causes.
- Conducted software compatibility tests with programs, hardware, operating systems or network environments.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Education
Bachelor of Engineering - Electronics And Communication Engineering
Adichunchanagiri Institute of Technology
Chikkamagaluru 07.2012 - 05.2016
Skills
Bug tracking
Testing plans
Quality assurance
Root Cause Analysis
Data analysis
Manual test case preparation
Documentation skills
Automation knowledge
MS Office
Flexible and Adaptable
Dependable and Responsible
Excellent Communication
Planning and Coordination
Interpersonal Communication
Decision-Making
Defect monitoring
Accomplishments
tarvata fill chesta
Certification
Manual Testing
Internship
Internship on Embedded system design and development under Inventron Technologies Bangalore
Timeline
Quality Assurance Analyst
Electronic Arts India Pvt Ltd
03.2022 - Current
Senior Quality Assurance Tester
Electronic Arts India Pvt Ltd
01.2021 - 02.2022
Quality Assurance Tester 2
Electronic Arts India Pvt Ltd
02.2019 - 01.2021
Quality Assurance Tester
Electronic Arts India Pvt Ltd
05.2017 - 01.2019
Manual Testing
04-2017
Core Java
04-2017
Automation Testing(Selenium)
04-2017
MySQL Database
04-2017
Web Security testing
04-2017
Agile Methodology
04-2017
AMCAT Certified Corporate Sales Manager
11-2015
AMCAT Certified Data Processing Specialist
11-2015
AMCAT Certified Design Engineer-Electronics and Semiconductors
11-2015
AMCAT Certified Engineering Trainee-Electronics and Semiconductors Engineering
11-2015
AMCAT Certified Software Development Trainee
11-2015
AMCAT Certified Telesales Professional
11-2015
Bachelor of Engineering - Electronics And Communication Engineering
Adichunchanagiri Institute of Technology
07.2012 - 05.2016