Pradeep Rawat
Summary
Senior Learning & Development and Consulting professional with 14+ years of overall professional experience, including 11+ years in Learning & Development, spanning consulting, learning strategy, business partnering, programme leadership and transformation in complex global organisations. Previously spent 3.5 years at BCG and currently lead strategic learning consulting engagements for Rolls-Royce, partnering with senior business and L&D stakeholders to translate enterprise priorities into scalable learning strategies, solutions and operating models. Experienced across the end-to-end L&D ecosystem, including learning needs diagnosis, strategy and solution design, content development, learning technology, vendor and supplier management, programme governance, learning operations, analytics, measurement and continuous improvement. Proven ability to navigate ambiguity, influence senior stakeholders across geographies and functions, and lead complex learning initiatives from concept and strategy through execution and impact.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Learning Solutions consultant (Con & Adv)
NIIT Learning Systems Limited
Gurgaon
11.2025 - Current
- Partner with senior business and L&D stakeholders at Rolls-Royce to translate enterprise priorities and capability needs into scalable learning strategies and solutions.
- Lead complex global learning programmes across geographies, functions and stakeholder groups, aligning business needs, governance and execution.
- Act as a strategic learning business partner, advising on learning needs, solution design, delivery models, supplier strategy and programme effectiveness.
- Shape and govern enterprise-wide learning journeys across mandatory, functional and strategic capability areas.
- Lead end-to-end programme strategy and governance, including scope, operating models, stakeholder alignment, risk management and executive reporting.
- Work across the full L&D ecosystem, spanning learning diagnosis, solution design, content, technology, operations, supplier management and analytics.
- Use learner data and programme insights to improve learner experience, programme effectiveness and continuous improvement.
- Lead supplier and market assessments, providing evidence-based recommendations on learning partners, technologies and investment decisions.
- Drive learning transformation initiatives, including digital learning platforms, AI-enabled learning and immersive technologies.
- Influence cross-functional and cross-regional stakeholders to bring structure to ambiguity, resolve risks and drive high-quality outcomes.
Consultant - L&D
Inter Continental Hotels Group (IHG)
06.2025 - 11.2025
- Partnered with business and senior stakeholders to identify capability gaps and translate business priorities into targeted learning solutions.
- Designed and managed end-to-end learning journeys across leadership, functional and professional development areas.
- Led learning programs from needs assessment through design, delivery, stakeholder alignment and continuous improvement.
- Developed and curated blended learning solutions, including digital learning, facilitator-led programs, experiential learning and modern learning tools.
- Led leadership development initiatives to strengthen management capability and support broader talent priorities.
- Used learner feedback, participation data and effectiveness measures to evaluate impact and improve learning outcomes.
- Collaborated across functions and stakeholder groups to align learning interventions with business and people priorities.
- Coached and supported trainers and learning coordinators to ensure consistent, high-quality program delivery.
- Introduced emerging L&D practices and digital learning approaches, including immersive and technology-enabled learning, to enhance learner experience.
Global L&D Specialist
Boston Consulting Group (BCG)
12.2021 - 06.2025
- Managed global learning programs and consulting journeys for BCG’s consulting population, including MDPO, Associate & Consultant journeys, PLF and APLP programs for Project Leaders.
- Partnered with regional L&D teams across AP, NAMR and EMESA to ensure consistent, high-quality delivery of large-cohort learning programs across geographies.
- Managed programs end-to-end, including planning, stakeholder and faculty coordination, learner communications, vendor management, live delivery and post-program evaluation.
- Worked with business stakeholders and SMEs to identify learning needs and develop relevant live, virtual and self-paced learning solutions.
- Managed multiple concurrent global programs, proactively identifying risks, dependencies and delivery improvements to ensure seamless learner experiences.
- Used Alteryx, Tableau and program data to analyze participation, learner feedback and performance trends, translating insights into actionable improvements.
- Evaluated program effectiveness through learner feedback and delivery metrics, driving continuous improvement across learning journeys.
- Led retrospectives with faculty, regional L&D teams and project stakeholders to capture lessons learned and improve future program design and delivery.
- Identified opportunities to enhance digital learning, learning methodologies and learner engagement based on emerging L&D practices and program insights.
Senior Trainer
FIS Global Services
06.2020 - 12.2021
- Led capability-building initiatives for client-facing teams, strengthening communication, stakeholder effectiveness and professional performance.
- Designed structured learning solutions using instructional design principles, translating business needs into targeted development interventions.
- Developed customized learning journeys for diverse learner populations, balancing role requirements, learner needs and business priorities.
- Managed onboarding programs for new-hire cohorts, coordinating LMS activities, stakeholders and delivery teams to ensure a consistent learner experience.
- Coached and developed junior trainers, building facilitator capability and improving delivery quality across the team.
- Created scalable learning assets, including lesson plans, reference materials and digital/video-based resources, to improve learner engagement and knowledge transfer.
- Designed assessment and evaluation frameworks to measure learner progress, program effectiveness and areas for continuous improvement.
- Established structured feedback mechanisms to generate insights on learning impact and inform future program enhancements.
- Partnered with SMEs and business stakeholders to curate relevant learning content aligned with organizational priorities and performance needs.
Trainer-Subject Matter Expert
BT Global Business
Gurgaon
07.2015 - 04.2020
- Managed the global L&D category for BT, partnering with business stakeholders to identify capability priorities and shape learning interventions across key functions.
- Led learning needs analysis (LNA) and translated business and performance requirements into targeted learning strategies, programs and development journeys.
- Designed and managed leadership and capability-building journeys, covering communication, soft skills, behavioural effectiveness and professional development.
- Facilitated learning interventions for Procurement and Project Management functions, strengthening stakeholder management, communication and behavioural capabilities.
- Led the end-to-end learning lifecycle, from needs diagnosis and solution design through development, delivery, evaluation and continuous improvement.
- Applied instructional design principles, including ADDIE, to develop structured, scalable and business-aligned learning solutions across classroom, virtual and digital formats.
- Managed multiple learning programs and projects, coordinating stakeholders, SMEs, facilitators, LMS activities, timelines and delivery dependencies.
- Partnered with SMEs and functional leaders to curate and design learning content aligned with business priorities and role-specific capability requirements.
- Designed assessment and feedback mechanisms to measure learner progress, program effectiveness and opportunities for ongoing improvement.
- Led, coached and developed a team of junior trainers, strengthening facilitation capability, delivery consistency and overall team performance.
- Developed reusable learning assets, facilitator guides, digital resources and reference materials to improve scalability and learner experience.
- Used learner insights, feedback and program data to refine learning approaches and strengthen the effectiveness of future interventions.
Jr. Product Support Engineer
HCL Technologies
Noida
01.2014 - 07.2015
- Analyzed customer inquiry trends and shared insights to improve product design, documentation, training needs and user experience.
- Delivered product and process training for team members and users, helping build capability, improve service quality and support product adoption.
- Created knowledge resources, FAQs and training materials to strengthen self-service, reduce support demand and improve user confidence.
- Streamlined support processes and promoted a customer-first culture, improving service efficiency and satisfaction.
- Collaborated with cross-functional teams to resolve complex issues and bring customer insights into product and service improvements.
Associate
EXL Services
noida
07.2012 - 12.2013
- Built and maintained strong client relationships through timely follow-ups, clear communication, and effective issue resolution.
- Drove process improvement initiatives that enhanced operational efficiency while upholding quality standards.
- Led training sessions for new employees, ensuring smooth onboarding and alignment with company culture and workflows.
Education
MBA - Human Resources Development
NMIMS
Online06-2025
B.Com - Accounts & Business Managment
HNBGU
Regular04-2011
Computer Diploma: 'O' Level - Computer And Information Systems
NIELIT
Uttarakhand03-2011
Senior Secondary - Commerce
GPIC - Uttarakhand Board
New Tehri04-2008
High School Diploma -
TBPIC - Uttaranchal Board
New Tehri03-2006
Skills
- L&D Strategy
- Business Partnering
- Regional Learning Leadership
- Stakeholder Management
- Learning Transformation
- Program & Portfolio Management
- Learning Analytics & Impact
- Vendor Management
- Operating Model Design
- Executive Communication
- Cross-Functional Leadership
- Change & Continuous Improvement
Timeline
Learning Solutions consultant (Con & Adv)
NIIT Learning Systems Limited
11.2025 - Current
Consultant - L&D
Inter Continental Hotels Group (IHG)
06.2025 - 11.2025
Global L&D Specialist
Boston Consulting Group (BCG)
12.2021 - 06.2025
Senior Trainer
FIS Global Services
06.2020 - 12.2021
Trainer-Subject Matter Expert
BT Global Business
07.2015 - 04.2020
Jr. Product Support Engineer
HCL Technologies
01.2014 - 07.2015
Associate
EXL Services
07.2012 - 12.2013
MBA - Human Resources Development
NMIMS
B.Com - Accounts & Business Managment
HNBGU
Computer Diploma: 'O' Level - Computer And Information Systems
NIELIT
Senior Secondary - Commerce
GPIC - Uttarakhand Board
High School Diploma -
TBPIC - Uttaranchal Board
Certification
Active Life Member of the Indian Society of Training and Development (ISTD).
- BCG Change Management certified - Bronze.