Kowsalya P
No 3 A Pillayar Koil Street MAduravoyal
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
ASTROMED HEALTH CARE INDIA PVT LTD
CHENNAI
02.2024 - Current
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
- Organized files and spreadsheets to simplify staff access or retrieval.
- Tracked and coordinated preventive maintenance and pressing repairs with outside vendors.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Dispatch Executive
Genxlead Private Limited
Chennai
05.2022 - 10.2023
- Resolved customer requests promptly, providing courteous services to optimize workflow.
- Compiled presentations based upon analysis of project and vendor data and distributed to internal stakeholders.
- Monitored phone queue, supported emails and retrieved inbound support faxes.
- Sorted and distributed incoming work orders to appropriate departments for confirmation of accuracy.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Mentored junior team members and managed employee relationships.
Education
Bachelor of Science - BSC Chemistry
Meenakshi College For Womens
Chennai04-2022
12th Standard - Science Education
Bharathi Matric Higher Secondary School
Chennai03-2018
Skills
- Document retrieval
- Facilities Management
- Guest Relations
- Meeting Support
- Call handling
- Appointment Scheduling
- Reception Management
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Certification
- Yoga Certified
- Microsoft Office
Accomplishments
- Best New Comer of the year
Timeline
Receptionist Administrator
ASTROMED HEALTH CARE INDIA PVT LTD
02.2024 - Current
Dispatch Executive
Genxlead Private Limited
05.2022 - 10.2023
Bachelor of Science - BSC Chemistry
Meenakshi College For Womens
12th Standard - Science Education
Bharathi Matric Higher Secondary School
- Yoga Certified
- Microsoft Office
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