Koyel Barman

Manipal Hospital

01.2021 - Current

Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
Facilitated communication between patients and healthcare teams, ensuring clarity and understanding of treatment options.

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