Summary
Overview
Work History
Education
Skills
Keyperformance
Languages
Hobbies and Interests
Disclaimer
Carrierobjective
Personal Information
Languages
Timeline
AccountManager

PAVAN KUMAR KAVICHARLA

Vishakapatnam

Summary

Seeking a challenging job that utilize and further sharpen my skills, and where I can express my thoughts and ideas for the growth of the company. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

7
7
years of professional experience

Work History

Sales Associate

RELIANCE DIGITAL
Vishakapatnam
09.2023 - 08.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.

Store Sales Executive

LG Electronic Pvt Ltd
03.2020 - 08.2023
  • Set promotional displays for sales products
  • Learned, referenced and applied product knowledge information
  • Maintain less than 1.5% customer complaints
  • Resolve the customer complaints on immediate basis
  • Serve the primary point of contact when they are in customer related issue to product quality
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
  • Negotiated contracts with clients on behalf of the company.
  • Attended industry events to build relationships with key contacts in the field.

Sales Executive

Godrej and Boyce
04.2017 - 02.2020
  • Set promotional displays for sales products
  • Learned, referenced and applied product knowledge information

Education

Bsc.. - computers

Andhra University
01.2023

Diploma - EEE

Avanthi Polytechnic College
01.2021

SSC -

Sri Chaitanya Techno school
01.2013

Skills

  • Customer service
  • Communication skills
  • Team management
  • Inventory management
  • Vendor management
  • Time management
  • Working under pressure
  • MS Office
  • Windows Operating System
  • Customer Needs Assessment
  • Customer Service

Keyperformance

  • I worked in managing Sales And Customer Service. Team Member to Executive Level currently.
  • Customer service and communication skills
  • Time management working under pressure
  • Team management responsibility
  • Prepare the Master database sheet for Management updates.

Languages

  • English
  • Hindi

Hobbies and Interests

  • Playing Games
  • Solving Puzzles

Disclaimer

I hereby solemnly declare that the above furnished details are true to the best of my knowledge.

Carrierobjective

Seeking a challenging job that utilize and further sharpen my skills, and where I can express my thoughts and ideas for the growth of the company.

Personal Information

  • Father's Name: K Pavan Kumar
  • Date of Birth: 28/10/1997
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Timeline

Sales Associate

RELIANCE DIGITAL
09.2023 - 08.2024

Store Sales Executive

LG Electronic Pvt Ltd
03.2020 - 08.2023

Sales Executive

Godrej and Boyce
04.2017 - 02.2020

Bsc.. - computers

Andhra University

Diploma - EEE

Avanthi Polytechnic College

SSC -

Sri Chaitanya Techno school
PAVAN KUMAR KAVICHARLA