Currently spearheading as Technology Specialist – IT Services with Infosys Ltd. Well versed in Designing and Implementation of Cloud services.
Proficient in providing installation, integration, and initial operation of the desktop environment to support the business units' needs. Highly skilled in addressing queries regarding the Information System/Software & extended support including maintenance of hardware and software.
Excellent team member with a unique blend of Managerial, Technical, Functional and Problem-Solving skills backed by strong record of facilitating cross-functional coordination for successful delivery of the IT Solutions.
Overview
3
3
years of professional experience
Work History
Senior operations executive
Cognizant technologies
05.2009 - 03.2012
Handled responsibilities of providing 24x7 networking support in production environment
Managing DNS and DHCP servers
Windows patch updating using WSUS Server
Deploying windows images to desktops & Capturing OS images
Troubleshooting Windows 2003/ 2008 Server and Active Directory
Responsible for maintaining server infrastructure and applications
Worked and reported the daily issues handled / escalated in the form of Daily reports
Azure Administrator
Infosys Ltd
Specialization in : Design & Implementation of Microsoft Azure Virtual Desktop
Preparation and validation of Design Document
Creating new VNET and configuring DNS, Address space and subnets
Configuration of Local Network Gateway & Virtual Network Gateways
Setting up S2S VPN tunnel between Azure and Infosys VNET
Configuration of Azure firewall and Route table
Configuration of storage account and shared image gallery
New Windows 11 and 10 image with all Infosys security and exporting image to shared image gallery
Configuration of log analytics workspace for exporting AVD hostpool logs
Configuration of Event hub for exporting log to Infosys On prem SIEM servers
Configuration of Automation account
Creation of Host pool for testing & production roll out post UAT
Provided Tier 2/3 support for Azure, AVD, and O365, including collaborating with Microsoft and resolving end-user issues
Vmware Administrator
Infosys Ltd
Specialization in: Design & Implementation of VMware Horizon View
Preparation and validation of Design Document
Hands-on Experience on VMware Cloning, deploying VM’s to template, template to VM, VM to Motion, Storage to Motion
Knowledge of 90+ ESXi servers, 6 vCenter servers
Information about Datacenter, Cluster and configuring HA, DRS policies, storage clusters & Storage DRS
Knowledge of DvSwitch, vKernal port group, vMotion, Management and VDI network
Installation & Configuration MS SQL 2022 Database server in always on mode
Installation and configuration of Connection and horizon View client
Configuring load balancing policy in F5 load balancers for Connection servers
Preparing Windows 11 golden image with all security controls and agents for pools deployment testing (Linked clone & Full clone pools)
UAT and Production roll out
Windows Administrator
Infosys Ltd
Data Center maintenance
Handling Project Audits (Internal & External)
Overall Infrastructures support- ITIL
Handling L2 and L3 level AHD (Incident & Request, Escalations)
Handling Project Audit with Security compliance
Asset maintenance in overall infrastructure
ITIL infra planning and scheduling
Configuring and Troubleshooting AD, DNS, DHCP
New projects implementation for IT infrastructure and Coordination with vendors
Coordinating with Finance team for Purchase order and payment for New projects
Mailbox Creation and for new employee and Troubleshooting
Configuring and troubleshooting File server and Printer server
Knowledge in SCCM (Patch Deployment, OS Deployment, Software Deployment, Software Inventory and Configuring and Managing Baselines)
Handled on Active Directory & Group Policies L2 issues
Knowledge of power shell scripting
Education
B.SC - Mathematics
Ethiraj College For Women
Chennai
04-2009
Skills
ITIL
Azure administration
Microsoft Windows Server
Azure Virtual Desktop
Active Directory
DNS
DHCP
Terminal Server
Hyper-V
Exchange
Infra Networks
Load balancer
Windows Administration
SCCM
MDT
Azure 900
Azure 104
Disclaimer
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief.