K.R AROOJ
REMITTANCE PROCESSING SPECIALIST
Kochi
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Senior Associate (REMITTANCE PROCESSING -RAKBANK)
WIPRO TECHNOLOGIES LTD
04.2019 - Current
- Central team responsible for settling transactions initiated by the customers while ensuring adherence to risk or regulatory guidelines
- Following up with partner banks to ensure the transactions are processed / providing with required docs
- Updating and clearing pending transactions on a daily basis
- Interacting with internal departments and external clients to resolve issues and concerns
- Handling emails with the clients and providing data base when needed
- Updating SOP and resolution matrix in line with change in procedures or new issues when discovered
- Reviewing reports of transactions for potential fraud or other irregularities
Assistant Acquisition Manager
KOTAK MAHINDRA BANK
07.2017 - 11.2018
- Understanding the needs of customers and advising appropriate products
- Delivering professional and personalized customer service to individuals
- Seeking and capitalizing on referrals from customers and contributing in Bank's revenue
Education
MBA - Banking and Finance
Vidyabharathi Institute Of Management
Bachelor of Business Administration
Siena College Of Professional Studies
PG Diploma - Banking, Insurance and Financial Services
KITCO
Skills
Team leadership
Performance monitoring
Problem-solving abilities
Team supervision
Adaptability and flexibility
Data analytics
Work Planning and Prioritization
Project coordination
Additional Qualifications
- PG Diploma in Banking, Insurance and Financial Services (KITCO)
- NISM Certification awarded by National Stock Exchange
Personal Information
- Father's Name: K.B Roshan
- Date of Birth: 10/27/94
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Reference
Jibin Paulose
Team Leader
Wipro Technologies LTD
Ph.No : +918407980647
Vimal Kumar
Branch Manager
Kotak Mahindra Bank LTD
Ph.No : +918943613316
Timeline
Senior Associate (REMITTANCE PROCESSING -RAKBANK)
WIPRO TECHNOLOGIES LTD
04.2019 - Current
Assistant Acquisition Manager
KOTAK MAHINDRA BANK
07.2017 - 11.2018
MBA - Banking and Finance
Vidyabharathi Institute Of Management
Bachelor of Business Administration
Siena College Of Professional Studies
PG Diploma - Banking, Insurance and Financial Services
KITCO
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